On the last day of January 2020, things went bad at Toll. Very bad, judging from the lengths the company had to go to, in order to carry on business while the IT team restored functionality of critical systems. The culprit was the Mailto Ransomware
Brian Krebs, founder of Krebs on Security, has authored a new post this week disclosing the potential harm that can come from reusing weak passwords, and it’s worth some fresh attention here. He focused on banking passwords, password reuse, the ease of swapping SIM information to gain access to a target’s mobile phone messaging, and
Here at Computer One, we know IT isn’t always done in an office – and we love it! Whether it’s a jungle, desert, island or CBD highrise, we will literally brave the elements to deliver a full range of IT services to our clients. Here’s a snapshot of some of the locations in which we’re
Computerworld reported today that the undersea fibre cable that will connect Australia, Papua New Guinea and Solomon Islands together has been installed at the landing site in the nation’s capital, Honiara. The 4,700km four fibre pair will eventually connect Honiara, Port Moresby and Sydney to bandwidth that will revolutionise industries in both island nations. The
This week, reports ComputerWorld, an IT Consultant named Steven Oakes was jailed for 3 years for spying on the communications of a share recommendation firm called Port Phillip Publishing (PPP). In a period from 2012 to 2016, the Victorian man used a device known as a Wi-Fi packet sniffer to copy and then decrypt messages
Recently, Computer One was hosted by leading Australian software developer for the legal and conveyancing sector, GlobalX, to jointly deliver an information security update for lawyers and conveyancers from around the country. The update covered today’s most prevalent attack vector – the email channel. In conjunction with David Hobley, GlobalX’s CIO, we delivered advice on
We’re proud to announce that we have once again made the MSP501 – the annual list of the world’s best Managed IT Firms. We’ve featured in the list every year since we first entered in 2016. In the 12 years since its inception, the MSP 501 has evolved from a competitive ranking list into a
Few professionals worry as much about stability as the legal profession. Having worked with many law firms, we know from firsthand experience that the executive team in many a firm has a tendency to resist change when first mooted and embrace it only after it has been debated for many months, preferring the stability of
We’ve just seen how effective opinion polling in Australia is – the election predictions were completely wrong. So, what better time than now to state with some confidence that Computer One can see the future? We’ll look back in on these in 2022 to see how close to (or how far off) the mark we
It’s a no-brainer to say that asking your clients for feedback is a good idea. But there’s a difference between an occasional survey and automating a constant connection with everyone you deal with. The first scenario results in sporadic improvements. You might catch-on to a budding issue before it costs you a client… but you
What does a good relationship with your Managed IT provider look like? We examined our best client relationships and found these common attributes. Does your current IT relationship look like this or something else entirely? IT is “owned”. No provider is perfect. But the mark of a good provider is being able to admit that
Does your organisation have more than 2 people in it? Do you ever need to share information and collaborate on a document? Are you using Office 365 E1, E3 or E5? Now…are you using SharePoint? If you answered “yes” to the first three questions but “no” to the last, you are missing out on value
No matter if you’re a rusted-on client who would never switch or someone looking for a new Managed IT Service Provider, these three steps will deliver more value without adding extra cost. 1. Get them on-site more often. One of the best ways to get more value from your MSP is to get their staff
Stuck in a one-sided relationship with your IT provider? Spending sleepless nights wondering if they really care? Here are 5 signs which signal that unfortunately, they don’t. Lack of follow up It’s nice when your IT support fixes your problem. But it’s even nicer when they check back in afterwards to see if it has
If you’re still using Windows 7 and loving it, you might not like hearing that the product is nearing the end of its life. Security updates will be cut off in just 5 months: January 2020. That will leave the product untended and vulnerable to new zero-day attacks that are discovered after the support period
