Solomon Islands see the light (almost)

Computerworld reported today that the undersea fibre cable that will connect Australia, Papua New Guinea and Solomon Islands together has been installed at the landing site in the nation’s capital, Honiara. The 4,700km four fibre pair will eventually connect Honiara, Port Moresby and Sydney to bandwidth that will revolutionise industries in both island nations. The […]

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How safe is your network? You won’t know until you run an Information Security Audit

This week, reports ComputerWorld, an IT Consultant named Steven Oakes was jailed for 3 years for spying on the communications of a share recommendation firm called Port Phillip Publishing (PPP).  In a period from 2012 to 2016, the Victorian man used a device known as a Wi-Fi packet sniffer to copy and then decrypt messages […]

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Computer One Partners with Global X to deliver IT Security Update

Recently, Computer One was hosted by leading Australian software developer for the legal and conveyancing sector, GlobalX, to jointly deliver an information security update for lawyers and conveyancers from around the country. The update covered today’s most prevalent attack vector – the email channel. In conjunction with David Hobley, GlobalX’s CIO, we delivered advice on […]

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Computer One amongst the World’s Best IT firms… again

We’re proud to announce that we have once again made the MSP501 – the annual list of the world’s best Managed IT Firms. We’ve featured in the list every year since we first entered in 2016. In the 12 years since its inception, the MSP 501 has evolved from a competitive ranking list into a […]

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How Your Law Firm can gain (or claw back) Competitive Advantage through IT

Few professionals worry as much about stability as the legal profession.  Having worked with many law firms, we know from firsthand experience that the executive team in many a firm has a tendency to resist change when first mooted and embrace it only after it has been debated for many months, preferring the stability of […]

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7 IT Trend Predictions for the Next 3 Years

We’ve just seen how effective opinion polling in Australia is – the election predictions were completely wrong. So, what better time than now to state with some confidence that Computer One can see the future?  We’ll look back in on these in 2022 to see how close to (or how far off) the mark we […]

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Considering a Net Promoter Score programme? Here’s our experience

It’s a no-brainer to say that asking your clients for feedback is a good idea.  But there’s a difference between an occasional survey and automating a constant connection with everyone you deal with. The first scenario results in sporadic improvements.  You might catch-on to a budding issue before it costs you a client… but you […]

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What kind of relationship should you have with your Managed IT provider (and how can you improve yours)?

What does a good relationship with your Managed IT provider look like? We examined our best client relationships and found these common attributes. Does your current IT relationship look like this or something else entirely? IT is “owned”. No provider is perfect. But the mark of a good provider is being able to admit that […]

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How can you Adapt SharePoint to Suit Your Business?

Does your organisation have more than 2 people in it? Do you ever need to share information and collaborate on a document? Are you using Office 365 E1, E3 or E5? Now…are you using SharePoint? If you answered “yes” to the first three questions but “no” to the last, you are missing out on value […]

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Three Easily-actioned Steps to get more from your Managed IT Service Provider

No matter if you’re a rusted-on client who would never switch or someone looking for a new Managed IT Service Provider, these three steps will deliver more value without adding extra cost. 1. Get them on-site more often.  One of the best ways to get more value from your MSP is to get their staff […]

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