Are you tired of the same excuses from your incumbent IT provider?
Have you come to the conclusion that they just can’t support the scale of your operations any longer?
If so, you’re looking for a company like us.
We understand Civil Engineering. We have a long history of providing support to head offices and remote sites on all aspects of IT.
So if you’re ready to move on, we’d love to show you what we can do.
Remote Services are our Specialty
On any given day, a large number of our team are out of our offices, working in the field.
From a dusty mine road right up to Groote Eylandt off the Northern Territory, our team are experienced at getting the job done wherever it needs doing.
Where we don’t have the internal expertise to tackle a particular project in the required timeframe, we’ll use one of our network of trusted contractors, acting under our project team’s guidance.
Ultimately though, we’ll take responsibility for making sure that your remote site requirements are delivered on-time, on-budget.
Key Service of our IT Support for Civil Engineering
These clients trust our Managed IT Support for Civil Engineering.
Even though we were paying more than $10,000 each month in support fees, we found our previous service provider didn’t fix even minor problems with any kind of urgency. It had become so bad our staff didn’t even bother lodging tickets anymore – they started finding their own workarounds.
Then the service provider announced they were taking their IT Helpdesk offshore. That was the last straw.
We switched to Computer One because they offered local help, from a team that could actually understand our needs and be where we need them to be – whether that’s the office in Brisbane or outback Queensland. From the first project we knew we had made the right choice – they switched over Cloud Infrastructure without a single problem – no-one really expected it to go off without a hitch but it did. Since then they’ve completed even more projects with the same result.
The Service Desk is fantastic. When our users need an answer they get one straight away and if they don’t, the Computer One staff find the answer and call straight back. We feel like they own the problem and see it through to completion.
We put Computer One up against other companies and they were the clear choice. They showed they understood our problems, presented real solutions, and delivered on their promise. I’m glad we decided to use them.
They understood our problems, presented real solutions, and delivered on their promise. I’m glad we decided to use them.
1300 667 871 or +61 7 3220 0352
Level 5, 488 Queen Street, Brisbane, QLD 4000
Level 21, 133 Castlereigh Street, Sydney, NSW 2000
Level 28, 303 Collins Street, Melbourne, VIC 3000