Computer One is the preferred managed IT service provider for medium-sized businesses in Australia

From a cheerful helpdesk to disaster recovery solutions, cloud services and cyber security, our IT support plans will keep your business operations running smoothly. Check out what exactly we bring to the table in terms of providing technical support services for all computer systems.
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Managed Service Providers and IT Consulting

Comprehensive Managed IT Services

Working alongside your internal IT team or as a standalone IT service provider, we keep your organisation focused and productive by managing your IT services better than ever before.

We offer a complete set of Managed IT services: from a friendly first port of call when you have problems, to information security management, field projects, and hardware and software supply.

By working with us as your IT managed services provider, you’ll receive ongoing support and proactive monitoring from experienced IT professionals who care about your business and its needs.

With 24 x 7 availability to assist with any customer service requests, Computer One is a managed services provider you can count on at any time of day or night.

No matter what the challenge is, we will exceed your expectations with our support service plans because at Computer One, verified world-class service comes standard.

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IT Services Management with Fast Response

Australia-wide

From city data centres to a dusty mine 80km outside Mt Isa, the white beaches of the Solomon Islands and even the muddy jungles of PNG, we go where the work takes us.

We have experience with a range of technical issues and offer solutions to organisations via an onsite and remote support role.

Dedicated to providing ongoing support for IT systems, we take a proactive approach to managing IT operations. By using proven technology solutions to resolve technical issues, we have established ourselves as trusted managed IT service providers across a range of industries.

When you talk to Computer One, you’re speaking with the IT support company that can design, specify, supply, install and then maintain the solution to your needs. We are a single-source managed IT services provider for practically every IT requirement of new and existing systems.

IT MANAGEMENT SERVICES OVERVIEW

  • Entirely based in Australia
  • Extensive Managed IT Service Desk team ready to help you within 30 seconds
  • Rapid Response team that can be deployed to assist with emergency issues
  • Proactive IT maintenance services to avoid unexpected downtime and enhance business productivity
  • Projects team to handle on-site or complex deployments
  • Comprehensive approach to managed security services, adopting the principles of the Australian Cyber Security Centre’s Essential 8
  • Senior support team of Solution Architects and Business Consultants able to help you gain the most benefit from Managed IT in your organisation
  • Offices in Brisbane, Sydney and Melbourne.
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Why Choose Computer One as your Managed IT Service Provider?

Computer One is an MSP IT company offering technical expertise through customised solutions. By implementing proven technology strategies designed specifically for your organisation, our certified technology specialists keep your business operations running smoothly.

As one of Australia’s leading managed service providers, we offer an extensive range of IT services and support processes. From implementing Microsoft Office business automation, to protection against cyber threats, and everything in between, we provide managed IT services that benefit your day-to-day operations and productivity.

Computer One responds quickly when you need us, works proactively to reduce the issues that cause support requests and develops a long-term IT strategy to help drive your business success – all as part of our standard service.

Regardless of whether you require network security solutions, custom software, automation or extra IT support, Computer One is the support partner that you can count on for your IT management. 

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These Clients Trust our IT Managed Services

Exceptional customer service is one of our core business objectives with managed IT support services, but don’t just take our word for it. Here’s why other Australian businesses trust Computer One as their IT and computer support provider:

Ben has helped me out of a very tough situation quickly, and with great people skills.,

Copper Mining

Prompt reply / service

Food Packaging Supply

Nick was super efficient and sorted my issue out really quickly. Top bloke

Premium Hospitality Provider

My experience with Helpdesk is always great.

National Retailer

Friendly, knowledgeable and returned message promptly

Engineering Co.

Fast efficient service

Investment Management

Fixed all issues

Quarrying and Haulage Co.

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Fast response, thank you!

Insurance Specialists

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Fast and efficient

Transport Planning Consultants

Quick and efficient. !

Workforce Management Specialist

Issue is resolved perfectly.

Mining Monitoring Services

Excellent work in resolving my malicious email issue promptly.

International Retail Brand

Matt was very helpful and personable and was able to get the issue sorted relatively quickly.

Baked Goods Wholesaling

Good speed and accurate execution

Multinational Employment Compliance Authority

Very patient.

Junior Mining Company

Ticket completed promptly without error

Insolvency firm

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

Quick action and assistance to request both online and in person.

Mining Company

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Very helpful and fast response time.

National Beauty Chain

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

Requested Friday- completed Monday

500+ Staff Agribusiness

Great job

Residential Rehabilitation Service

Fast and quick to response

Global employment compliance specialist

Prompt action, well done

QLD RTO

Problem was sorted with one phone call

Food Manufacturing

Very prompt attention

Architectural Firm

Professional and patient, solved the issues easily.

NSW Not for Profit

Fast and efficient service. Problem resolved quickly

Medical Provider

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Fast and smooth to use email again-best service.

Mine Management

Quick reply

Institutional-Scale Grower

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Easy, good advice.

Social Housing Provider

Thank you for setting up our new computer for our new team member Natalie

Childhood Education

Love your work and understand you are busy with so many requests. 🙂

International Fund Management Co

Very fast competent help

Private Office

Professional service. Appreciate it. Cheers

Junior Mining Co.

Excellent response and finalize the issue.

SEQ Construction Firm

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

10 for Alvin

Food Manufacturer

Thanks to Travis and Mandy for the prompt responses on my computer's problem.

Corporate Restructuring Advisors

Gav is an absolute IT weapon!!

Members Association

Very helpful and patient. Very satisfied

SME Accounting Practice

Good Customer service.

Commercial Electrical Contractors

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Thank you very much Adam. My Monday is now turning into a "happy" Monday.

M&A Lawyers

Quick assistance on this one, many thanks,

Global Cargo Operator

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

He was really helpful and took the time to work out the problems

Emerging Mining Company

I have found the Technical support provided is exceptional

Mortgage Broker

Problem resolved after lots of troubleshooting

Medical Centre

Issued rectified in a speedy manner.

Body Corporate Manager

Thanks for being so responsive and taking the time to understand the issue.

RTO

Support was great and very patient with me. Thankyou

Gym Chain Operator

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

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Three Locations. One number

Whether you need on-site or remote monitoring and support, we’re the managed IT service provider that can help you. We provide technology infrastructure management in Brisbane, Sydney and Melbourne locally, as well as servicing other regions of Australia and the Pacific.
1300 667 871
Brisbane Office
Level 5, 488 Queen Street Brisbane QLD 4000
Sydney
Level 21, 133 Castlereagh Street Sydney NSW 2000
Melbourne
Level 28, 303 Collins Street Melbourne VIC 3000
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One Source of Truth

Keep up-to-date with the latest in IT support and business technology. Here is a selection of our latest articles. Follow this link to see all our Industry News:
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