AWARDS
Managed IT Services and IT Consulting
COMPREHENSIVE MANAGED IT SERVICES
Working alongside your in-house IT team or as a standalone provider, we keep your organisation focused and productive by managing your IT services better than ever before.
We offer a complete set of Managed IT services: from a friendly first port of call when you have problems, to information security management, field projects, and hardware and software supply.
No matter what the challenge is, we will exceed your expectations, because at Computer One, verified world-class service comes standard.
OUR SERVICES Industry Expertise
Australia-wide Managed IT Services with Fast Response
From city data centres to a dusty mine 80km outside Mt Isa, the white beaches of the Solomon Islands and even the muddy jungles of PNG, we go where the work takes us.
When you talk to Computer One, you’re speaking with the company that can design, specify, supply, install and then maintain the solution to your needs. We are a single source managed IT services provider for practically every IT requirement.
Request a QuoteMANAGED IT SERVICES OVERVIEW
- Entirely based in Australia
- Extensive Managed IT Service Desk team ready to help you inside 30 seconds
- Rapid Response team that can be deployed to assist with emergency issues
- Projects team to handle on-site or complex deployments
- Comprehensive approach to IT Security, adopting the principles of the Australian Cyber Security Centre’s Essential 8.
- Senior team of Solution Architects and Business Consultants able to help you gain the most benefit from Managed IT in your organisation
- Offices in Brisbane, Sydney and Melbourne
These brands trust our Managed IT Services
Discount Superstores Group Pty Ltd (Crazy Clarks and Sam’s Warehouse)
“My message to other IT Directors is, you can rely on Computer One to understand the job, lead the way and scale to perform the work without issue.
I’m confident that you will reflect very positively on your decision to appoint them.”
Dave Hartwich
General Manager – IT
Allied Gold
“Your team’s attitude is what impressed me the most. It goes without saying that I would recommend you to any mining operation.”
Frank Terranova
Managing Director and CEO
QH&M Birt
“They understood our problems, presented real solutions, and delivered on their promise. I’m glad we decided to use them.”
Ross Allen
Construction Manager
Splice Communications Inc.
“Computer One are our go-to partners on the ground in Australia. I trust that they’ve got both our interests and those of our clients at heart.
I recommend their services.”
Kyle Jones
Network Solutions Manager
Centrepoint Finance
“We can see a long-term relationship and trust that they’ll be our partners for a long time to come.”
Megan Muggleton
Chief Technology Officer
Orbis Gold
“They’re quick and thorough and able to meet all the challenges we throw at them.”
Peter Harding-Smith
Chief Financial Officer
HQ Plantations
“I’m pleased to say the report delivered on our expectations, was well-executed and completed in the required timeframe.”
Harish Lal
Chief Financial Officer/Company Secretary
Andersens
“It’s a pleasure dealing with Computer One and I am happy to recommend their services to any retailer (except our competition)!”
Andrew Smith
CFO
Entity Solutions
“The expertise in their company is something I don’t think we would get if we hired 2 or 3 people directly.
I’m pleased to recommend their services.”
Jonathon Knowles
Executive Director
Specialty Fashion Group
“It was important to us to find an Australian-based support team that could fit with and complement our internal IT team, then scale with us over time. We found that in Computer One.”
Sean Ellaby
Group Head of IT Operations
Archers Body Corporate Management
“Computer One are about to deliver our IT Roadmap for the next 3-5 years – I’m looking forward to having such a far-reaching strategy and to working with them to make it a reality.”
Aaron Margaritas
Chief Financial Officer
Our Latest Articles
Here is a selection of our latest articles. Follow this link to see all our Industry News.
- Is Outsourcing the same as Managed IT services?
When it comes to IT, there are a lot of options for how you manage it. You can build your own team from the ground up, completely outsource your entire IT operation, or create a hybrid team in partnership with a managed IT service provider specialising in delivering specific outcomes against pre-determined performance levels. In this article we have outlined some of the similarities and major differences between outsourcing your IT and partnering with a managed IT service provider. - How do you measure a Managed IT service Provider?There are several ways to measure both the technical and customer service abilities of an MSP – here is what to ask for and expect in return.
- How do you safely switch to a new Managed IT Service Provider?Every relationship has some loose ends when it’s over. Switching to a new Managed IT Service Provider is no different. What do we do to make your transition safe? Broadly speaking, we will help you wrap up the financials, establish support processes, secure your hardware and the software used to run your organisation, and ensure you’re not left in the lurch at the cutover date. Read on for a description of our process.
- Cyber Insurance policies tightening. Payouts declining. Time to renew your defensive strategyAs reported in IT News, insurers around the world are reducing the amount they are prepared to pay out on new cyber insurance policies. This follows on from a rising trend of successful ransomware attacks during the pandemic and associated work from home policies for many businesses. The change means the balance of risk has shifted back to businesses like yours.
If you’re looking for a new Managed IT Services supplier, speak with us. Our Australian-based team will surprise and delight you with our world-class service levels.
Call us on 1300 667871 or Contact us here
AWARDS
Our Address
Telephone
1300 667 871 or +61 7 3220 0352
Brisbane Office
Level 5, 488 Queen Street, Brisbane, QLD 4000
Sydney Office
Level 21, 133 Castlereigh Street, Sydney, NSW 2000
Melbourne Office
Level 28, 303 Collins Street, Melbourne, VIC 3000
Our Services
Industry Expertise
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