Computer One is the preferred managed IT service provider for medium-sized businesses in Australia

From a cheerful helpdesk to disaster recovery solutions, cloud services and cyber security, our IT support plans will keep your business operations running smoothly. Check out what exactly we bring to the table in terms of providing technical support services for all computer systems.
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Managed Service Providers and IT Consulting

Comprehensive Managed IT Services

Working alongside your internal IT team or as a standalone IT service provider, we keep your organisation focused and productive by managing your IT services better than ever before.

We offer a complete set of Managed IT services: from a friendly first port of call when you have problems, to information security management, field projects, and hardware and software supply.

By working with us as your IT managed services provider, you’ll receive ongoing support and proactive monitoring from experienced IT professionals who care about your business and its needs.

With 24 x 7 availability to assist with any customer service requests, Computer One is a managed services provider you can count on at any time of day or night.

No matter what the challenge is, we will exceed your expectations with our support service plans because at Computer One, verified world-class service comes standard.

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IT Services Management with Fast Response

Australia-wide

From city data centres to a dusty mine 80km outside Mt Isa, the white beaches of the Solomon Islands and even the muddy jungles of PNG, we go where the work takes us.

We have experience with a range of technical issues and offer solutions to organisations via an onsite and remote support role.

Dedicated to providing ongoing support for IT systems, we take a proactive approach to managing IT operations. By using proven technology solutions to resolve technical issues, we have established ourselves as trusted managed IT service providers across a range of industries.

When you talk to Computer One, you’re speaking with the IT support company that can design, specify, supply, install and then maintain the solution to your needs. We are a single-source managed IT services provider for practically every IT requirement of new and existing systems.

IT MANAGEMENT SERVICES OVERVIEW

  • Entirely based in Australia
  • Extensive Managed IT Service Desk team ready to help you within 30 seconds
  • Rapid Response team that can be deployed to assist with emergency issues
  • Proactive IT maintenance services to avoid unexpected downtime and enhance business productivity
  • Projects team to handle on-site or complex deployments
  • Comprehensive approach to managed security services, adopting the principles of the Australian Cyber Security Centre’s Essential 8
  • Senior support team of Solution Architects and Business Consultants able to help you gain the most benefit from Managed IT in your organisation
  • Offices in Brisbane, Sydney and Melbourne.
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Why Choose Computer One as your Managed IT Service Provider?

Computer One is an MSP IT company offering technical expertise through customised solutions. By implementing proven technology strategies designed specifically for your organisation, our certified technology specialists keep your business operations running smoothly.

As one of Australia’s leading managed service providers, we offer an extensive range of IT services and support processes. From implementing Microsoft Office business automation, to protection against cyber threats, and everything in between, we provide managed IT services that benefit your day-to-day operations and productivity.

Computer One responds quickly when you need us, works proactively to reduce the issues that cause support requests and develops a long-term IT strategy to help drive your business success – all as part of our standard service.

Regardless of whether you require network security solutions, custom software, automation or extra IT support, Computer One is the support partner that you can count on for your IT management. 

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These Clients Trust our IT Managed Services

Exceptional customer service is one of our core business objectives with managed IT support services, but don’t just take our word for it. Here’s why other Australian businesses trust Computer One as their IT and computer support provider:

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

I have found the Technical support provided is exceptional

Mortgage Broker

Fast and efficient service. Problem resolved quickly

Medical Provider

Very helpful and patient. Very satisfied

SME Accounting Practice

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Vinny was so helpful as always.

Capital Equipment Lenders

Support was good, and quick response

Cloud Software Provider

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Easy, good advice.

Social Housing Provider

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

Actioned straight away and up, running within a few minutes.

SME Finance Specialists

My experience with Helpdesk is always great.

National Retailer

Fast response, thank you!

Insurance Specialists

Thanks so much for the help troubleshooting, and the quick response. Much appreciated!

Private Health Insurer

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Solved quickly.

Environmental Services

The problem was fixed

Hydraulic Cylinder Manufacturing

Issued rectified in a speedy manner.

Body Corporate Manager

He was really helpful and took the time to work out the problems

Emerging Mining Company

Great job

Residential Rehabilitation Service

Issue was resolved quickly

Multidisciplinary design studio

Thank you, working now.

SEQ Strata Manager

Prompt action, well done

QLD RTO

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Good speed and accurate execution

Multinational Employment Compliance Authority

Thanks Gavin, Chee and team for the quick response on this one!

Mineral Exploration Company

Great outcome - did what I needed. On point! Many thanks

Cloud Technology Specialists

Instant service

Industrial Gas Supplier

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Daniel was excellent

Underwriting Insurers

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

Fast and easy!

Safety RTO

Quick response, good communication

Transport Analytics Firm

Prompt reply / service

Food Packaging Supply

Friendly, knowledgeable and returned message promptly

Engineering Co.

Fast and efficient

Transport Planning Consultants

Good customer focused and well mannered.

Electrical Infrastructure Provider

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

Solved issue prompt

International Transport Consultants

Nicholas was great to deal with.

Global Ag Supplier

Matt was a great help, the system is running great

Baking Goods Supply

Quick response, appreciate the assistance.

Safety Education Provider

A successful outcome of being able to login remotely

ASX Miner

Technicians were very professional and did their best to resolve the issue rapidly, thank you!

PNG Mine Operator

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Problem solved - Thanks Tom

Senior Advocacy Organisation

Thanks for being so responsive and taking the time to understand the issue.

RTO

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

Issue was found and fixed quickly

Lockyer Valley Grower

Great service

Agricultural Group

Thanks for the quick response

Global workforce compliance expert

Tommie was very helpful in resolving the problem in a timely manner

Specialist Medical Clinic

Fixed all issues

Quarrying and Haulage Co.

Excellent response and finalize the issue.

SEQ Construction Firm

Promptly fixed the issue

Farm Irrigation Suppliers

Very fast competent help

Private Office

Quick to diagnose the issue and resolve it

NSW Charity

Gav is an absolute IT weapon!!

Members Association

Good job Jason and Matt

CSG Project Operator

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

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Three Locations. One number

Whether you need on-site or remote monitoring and support, we’re the managed IT service provider that can help you. We provide technology infrastructure management in Brisbane, Sydney and Melbourne locally, as well as servicing other regions of Australia and the Pacific.
1300 667 871
Brisbane Office
Level 5, 488 Queen Street Brisbane QLD 4000
Sydney
Level 21, 133 Castlereagh Street Sydney NSW 2000
Melbourne
Level 28, 303 Collins Street Melbourne VIC 3000
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One Source of Truth

Keep up-to-date with the latest in IT support and business technology. Here is a selection of our latest articles. Follow this link to see all our Industry News:
April 13, 2026
Key Takeaways from the Fortinet Global Threat Landscape Report

This snapshot of FortiGuard’s 2025 Global Threat Landscape Report outlines how faster, automated attacks are impacting Australian businesses.
Learn how attackers are scaling AI‑enabled threats and ransomware, and practical steps you can take to reduce your risk.

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April 8, 2026
Too Few Companies Prepare For Disaster Recovery. How Does Your Plan Rate?

A good disaster recovery plan provides structure when everything else feels uncertain. It helps critical data stay protected, systems get restored faster and customers continue to be supported, even during major disruptions. Most importantly, it replaces panic with a rehearsed response.

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March 16, 2026
Attack Vectors and Attack Surfaces Explained

An easy-to-understand guide to attack vectors, how cyber criminals break in, how the Jaguar Land Rover breach happened, and what businesses can do to protect themselves from modern threats like HELLCAT ransomware.

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March 11, 2026
The Accidental Robo-vac Hack

It sounds like a sci-fi tale, but just last month thousands of DJI robot vacuums worldwide became serious surveillance agents when an accidental breach occurred.
With devices such as smart doorbells, voice assistants, fitness trackers, and even some fridges observing more of us as we go about our daily lives, the risk of privacy invasion is growing.  But it isn't confined to the home.

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© 2026 Computer One Australia.
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