Computer One is the preferred managed IT service provider for medium-sized businesses in Australia

From a cheerful helpdesk to disaster recovery solutions, cloud services and cyber security, our IT support plans will keep your business operations running smoothly. Check out what exactly we bring to the table in terms of providing technical support services for all computer systems.
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Managed Service Providers and IT Consulting

Comprehensive Managed IT Services

Working alongside your internal IT team or as a standalone IT service provider, we keep your organisation focused and productive by managing your IT services better than ever before.

We offer a complete set of Managed IT services: from a friendly first port of call when you have problems, to information security management, field projects, and hardware and software supply.

By working with us as your IT managed services provider, you’ll receive ongoing support and proactive monitoring from experienced IT professionals who care about your business and its needs.

With 24 x 7 availability to assist with any customer service requests, Computer One is a managed services provider you can count on at any time of day or night.

No matter what the challenge is, we will exceed your expectations with our support service plans because at Computer One, verified world-class service comes standard.

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IT Services Management with Fast Response

Australia-wide

From city data centres to a dusty mine 80km outside Mt Isa, the white beaches of the Solomon Islands and even the muddy jungles of PNG, we go where the work takes us.

We have experience with a range of technical issues and offer solutions to organisations via an onsite and remote support role.

Dedicated to providing ongoing support for IT systems, we take a proactive approach to managing IT operations. By using proven technology solutions to resolve technical issues, we have established ourselves as trusted managed IT service providers across a range of industries.

When you talk to Computer One, you’re speaking with the IT support company that can design, specify, supply, install and then maintain the solution to your needs. We are a single-source managed IT services provider for practically every IT requirement of new and existing systems.

IT MANAGEMENT SERVICES OVERVIEW

  • Entirely based in Australia
  • Extensive Managed IT Service Desk team ready to help you within 30 seconds
  • Rapid Response team that can be deployed to assist with emergency issues
  • Proactive IT maintenance services to avoid unexpected downtime and enhance business productivity
  • Projects team to handle on-site or complex deployments
  • Comprehensive approach to managed security services, adopting the principles of the Australian Cyber Security Centre’s Essential 8
  • Senior support team of Solution Architects and Business Consultants able to help you gain the most benefit from Managed IT in your organisation
  • Offices in Brisbane, Sydney and Melbourne.
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Why Choose Computer One as your Managed IT Service Provider?

Computer One is an MSP IT company offering technical expertise through customised solutions. By implementing proven technology strategies designed specifically for your organisation, our certified technology specialists keep your business operations running smoothly.

As one of Australia’s leading managed service providers, we offer an extensive range of IT services and support processes. From implementing Microsoft Office business automation, to protection against cyber threats, and everything in between, we provide managed IT services that benefit your day-to-day operations and productivity.

Computer One responds quickly when you need us, works proactively to reduce the issues that cause support requests and develops a long-term IT strategy to help drive your business success – all as part of our standard service.

Regardless of whether you require network security solutions, custom software, automation or extra IT support, Computer One is the support partner that you can count on for your IT management. 

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These Clients Trust our IT Managed Services

Exceptional customer service is one of our core business objectives with managed IT support services, but don’t just take our word for it. Here’s why other Australian businesses trust Computer One as their IT and computer support provider:

Quick response, good communication

Transport Analytics Firm

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

Quick assistance on this one, many thanks,

Global Cargo Operator

Ihave had an issue with Teams for quite some time and Christian was able to resolve this easily and quickly.

Outsourced Strata Management

Solved issue prompt

International Transport Consultants

Very prompt attention

Architectural Firm

Fast and easy!

Safety RTO

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

Responded quickly and fixed the problem, thanks

Childcare Centre Group

Fast and efficient

Transport Planning Consultants

Very helpful, easy to understand and fixed the problem quickly. Thankyou

QLD Social Enterprise

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

A reasonably timely and friendly response thankyou.

Architect

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

Good job Jason and Matt

CSG Project Operator

Quick and helpful

International Charity

Easy, good advice.

Social Housing Provider

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Professional and patient, solved the issues easily.

NSW Not for Profit

Efficient, willing and competent, great to work with

Recruitment Specialists

He was really helpful and took the time to work out the problems

Emerging Mining Company

Great outcome - did what I needed. On point! Many thanks

Cloud Technology Specialists

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Solved quickly.

Environmental Services

Great and prompt service

SEQ Private Club

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Very helpful and patient. Very satisfied

SME Accounting Practice

Prompt action, well done

QLD RTO

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

Fast and quick to response

Global employment compliance specialist

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Completed quickly and efficiently

Private Member Organisation

Excellent response and finalize the issue.

SEQ Construction Firm

Nicholas was great to deal with.

Global Ag Supplier

Very patient.

Junior Mining Company

10 for Alvin

Food Manufacturer

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

Great service today Christian. Thank you!

Energy Co.

Good job sharepoint gurus 🙂

Mid‑Tier Gas Producer

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

Friendly, knowledgeable and returned message promptly

Engineering Co.

Good speed and accurate execution

Multinational Employment Compliance Authority

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Professional service. Appreciate it. Cheers

Junior Mining Co.

Instant service

Industrial Gas Supplier

Quick response, appreciate the assistance.

Safety Education Provider

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Nick was super efficient and sorted my issue out really quickly. Top bloke

Premium Hospitality Provider

Problem solved - Thanks Tom

Senior Advocacy Organisation

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Requested Friday- completed Monday

500+ Staff Agribusiness

Great communication and had the problem solved quickly

Carpet Import/Wholesale

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

The problem was fixed

Hydraulic Cylinder Manufacturing

Good Customer service.

Commercial Electrical Contractors

Quick reply

Institutional-Scale Grower

Issue is resolved perfectly.

Mining Monitoring Services

Vinny was so helpful as always.

Capital Equipment Lenders

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Three Locations. One number

Whether you need on-site or remote monitoring and support, we’re the managed IT service provider that can help you. We provide technology infrastructure management in Brisbane, Sydney and Melbourne locally, as well as servicing other regions of Australia and the Pacific.
1300 667 871
Brisbane Office
Level 5, 488 Queen Street Brisbane QLD 4000
Sydney
Level 21, 133 Castlereagh Street Sydney NSW 2000
Melbourne
Level 28, 303 Collins Street Melbourne VIC 3000
Contact Us

One Source of Truth

Keep up-to-date with the latest in IT support and business technology. Here is a selection of our latest articles. Follow this link to see all our Industry News:
April 3, 2025
Watch our Webinar on Building Trusted, Secure and Efficient AI Solutions

Discover how Australian organisations are adopting Microsoft 365 Copilot, with real-world demos, a strategic AI adoption framework, and key risks to watch for—like data oversharing and shadow AI. A practical session for businesses ready to explore or expand their use of generative AI.

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Did You Know? Free Cyber Resilience Support for Australian Small Businesses!

Did you know the Australian Government will help small businesses with 19 or fewer staff members to prepare for and respond to a cyber incident? If that's you, read on for more.

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AImpotence: When Your AI Just Can't Deliver the Goods, the Issue Might Lie in What You’re Feeding It

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How do you choose a good managed IT provider?

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