Managed IT Services Melbourne

A managed service provider who will protect your business’ productivity.

Need an IT support company to integrate with your current IT team or as a standalone provider? Computer One provides on-site and remote support to medium-sized Melbourne businesses.

With us, you’ll get technology solutions that are:

  • Fast
  • Reliable
  • Proactive
  • World-Class

We care about your business and its goals, which is why our specialists focus on providing tailored solutions to you.

Looking for IT managed services in Melbourne? Here’s why you should consider Computer One…

Managed IT Services Sydney. A C1 team member smiles at the camera

Key Features of our Managed IT Support Melbourne

If you’re looking for business IT support in Melbourne, then look no further than Computer One. From a world-class support team, to cybersecurity solutions, business process automation and disaster recovery plans, our managed services are designed to quickly resolve any IT issues you may encounter to keep your business operations running smoothly.

Australian-Based Services Desk

All support services are handled by our team based in Australia. We deliver clear spoken and written communications.

All-Inclusive IT Support

Unlimited access to level 1-3 service desk for technical issues plus backups, information security, cloud services, emergency response, on-site support for IT infrastructure, IT strategy, 6am to 10pm business hours coverage and more – all for the one low price.

Fast Problem Fixes

We take a proactive approach to managed IT support in Melbourne, meaning most problems are resolved at the first point of contact, often within the first call or email to keep your business downtime to a minimum.

Proven Industry Experience

With over 20 years of experience under our belts, we’ve basically seen it all before. In fact, there’s a strong chance we’ve serviced plenty of other companies in your industry. Check our Industry Expertise page for specific examples.

Nationwide Service Delivery

No matter where you are located, we’re ready and able to provide you with the IT managed services you need.

Large IT Support Team

With 38 full-time team members and a cohort of more than 50 specialists around Australia, we can provide business technology support and services that are world-class.

Internal IT Integration

Already have an internal team? We’re not looking to replace anyone’s job. That’s why we integrate with your team to give your staff a break from the frontline and focused on strategically important IT projects.

Competitive Price

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

Quality Managed Services for a Competitive Edge

Our managed IT services in Melbourne are designed to take your business to the next level. Whether we provide extra assistance for your in-house team or become your sole IT support partner, having our specialised expertise and knowledge in your corner is an invaluable advantage for your business outcomes.

We measure the quality of our managed services support through customer satisfaction. Each of our IT specialists embodies our company values to ensure we continue to provide services high in quality and satisfaction.

World-Class Service is Standard

The benchmark for client satisfaction with IT support in Melbourne is the Net Promoter Score. It’s the same, standardised question no matter where you go: “On a scale from 1-10, how likely would you be to refer our service to colleagues and friends?”

We regularly test and benchmark our NPS against the best IT Support companies in the world, and our score rivals and exceeds them every month.  Our service levels are World-Class.

We’re very proud and have worked hard to achieve our score. It’s our promise of excellent service.

We provide IT Managed Services in Melbourne for brands like these

Looking for proof that we really are the managed service provider we claim to be? Check out what some of our clients have to say about our IT management solutions.

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Managed Service Providers Melbourne – FAQs

Contact our Melbourne IT support team today!

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

AWARDS

Our Address

Telephone 

1300 667 871 or +61 7 3220 0352

Brisbane Office

Level 5, 488 Queen Street, Brisbane, QLD 4000

Sydney Office

Level 21, 133 Castlereigh Street, Sydney, NSW 2000

Melbourne Office

Level 28, 303 Collins Street, Melbourne, VIC 3000

Our Services

Industry Expertise