IT Support for Professional Services

Switch to a better IT partner

If you’re looking for a fast, reliable IT partner, you’re looking for us.

We can be your entire IT department, we can partner with your in-house team to reduce the load, or you can use us to tackle projects like a new video conference room, office wi-fi or a security review.

When you work with us, you will enjoy our clear communication, our “get it done” attitude and fast resolution of issues.

We don’t just provide a service that satisfies our service level agreements – our team members go above and beyond because that’s the fundamental value we prize. Team members are acknowledged for their efforts and measured according to how well they deliver on all our values.

So, let’s talk about your IT requirements.

Computer One - IT Support for Legal Firms

What makes Computer One the right choice for IT Support for Professional Services?

When we ask that same question, here’s what other professional services firms tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. The underlying reason we get them is that we deliver on our values.

Key Features of our IT Support for Professional Services

  • Australian-based Service Desk
    All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
  • All-inclusive Managed Services
    Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
  • One-stop IT Shop
    Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
  • Fast Resolution
    More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.
  • Nationwide Service Delivery
    We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
  • Large Team
    38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
  • We fit with your internal team
    We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
  • Competitive Pricing
    We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Quick and helpful

International Charity

Support was great and very patient with me. Thankyou

Gym Chain Operator

Very helpful and patient. Very satisfied

SME Accounting Practice

Prompt reply / service

Food Packaging Supply

Good customer focused and well mannered.

Electrical Infrastructure Provider

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Ticket completed promptly without error

Insolvency firm

Issued rectified in a speedy manner.

Body Corporate Manager

Easy, good advice.

Social Housing Provider

Fast and easy!

Safety RTO

Thanks for the quick response

Global workforce compliance expert

Fixed all issues

Quarrying and Haulage Co.

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Quick and easy

Commercial Flooring Providers

Thanks to Travis and Mandy for the prompt responses on my computer's problem.

Corporate Restructuring Advisors

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Great job

Residential Rehabilitation Service

Good job sharepoint gurus 🙂

Mid‑Tier Gas Producer

Fast competent service

Family Office

Nicholas was great to deal with.

Global Ag Supplier

Solved quickly.

Environmental Services

The Issue I was facing was solved by them very efficiently.

Gold Mining Company

The problem was fixed

Hydraulic Cylinder Manufacturing

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Matt was very helpful and personable and was able to get the issue sorted relatively quickly.

Baked Goods Wholesaling

Responded quickly and fixed the problem, thanks

Childcare Centre Group

Gav is an absolute IT weapon!!

Members Association

Actioned straight away and up, running within a few minutes.

SME Finance Specialists

Solved issue prompt

International Transport Consultants

Love your work and understand you are busy with so many requests. 🙂

International Fund Management Co

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

Very prompt attention

Architectural Firm

A successful outcome of being able to login remotely

ASX Miner

Nick was super efficient and sorted my issue out really quickly. Top bloke

Premium Hospitality Provider

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Quick and efficient. !

Workforce Management Specialist

Absolutely effortless and a pleasure to deal with

SEQ Mining Co.

Friendly, knowledgeable and returned message promptly

Engineering Co.

Fast response, thank you!

Insurance Specialists

Matt was a great help, the system is running great

Baking Goods Supply

Excellent response and finalize the issue.

SEQ Construction Firm

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Quick response, good communication

Transport Analytics Firm

My experience with Helpdesk is always great.

National Retailer

Quick to diagnose the issue and resolve it

NSW Charity

Great outcome - did what I needed. On point! Many thanks

Cloud Technology Specialists

Good speed and accurate execution

Multinational Employment Compliance Authority

Fast and quick to response

Global employment compliance specialist

Thanks Gavin, Chee and team for the quick response on this one!

Mineral Exploration Company

Quick response, appreciate the assistance.

Safety Education Provider

Prompt action, well done

QLD RTO

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

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We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

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