They choose to work with us because we can plug into their existing teams OR manage every aspect of IT.
We can cover the range of opening hours, timezones and fluctuating support volumes typical of the Retail environment more efficiently and with guaranteed performance levels. All from an Australian-based support team.
We manage IT services for brands like Rivers, Noni B and Andersens Flooring.
Let’s talk about what we could do for you.
We can cover the range of opening hours, timezones and fluctuating support volumes typical of the Retail environment.
Why Computer One?
Because we understand Retail IT Support, we’re fast, we communicate clearly and we provide frequent updates when we’re solving problems. And on top of that, our pricing makes us really good value!
But the best reason is that we measure our team on how well they align to our company values. We ensure they don’t just go through the motions of computer support without solving the underlying issues – we expect them to test it from the user’s perspective and go above and beyond every time it’s required.
Because we focus on those behaviours that align to our values, we’ve built a team that is unsurpassed in the market. That’s why you should use Computer One.
Key Service of our IT Support for Transport and Logistics Service
These clients trust our Managed IT Support for the Retail Industry.
Specialty Fashion Group
It was important to us to find an Australian-based support team that could fit with and complement our internal IT team, then scale with us over time. We found that in Computer One.
Sean Ellaby
Group Head of IT Operations
Andersens
Computer One provide a comprehensive service that covers every aspect of our requirements. From day one they demonstrated that they understood what we needed and they designed an IT programme that has delivered practically everything that was promised – a novel experience for us.
Computer One is what I’d describe as a true partner to the business, proactively working with us to solve problems or create opportunities rather than merely providing a service.
The overarching deliverable of their service is value for money. It’s a pleasure dealing with Computer One and I am happy to recommend their services to any retailer (except our competition)!
https://computerone.wistia.com/medias/xacu6epgqwAndrew Smith
CFO
Specialty Fashion Group
“I’d describe Computer One as thorough, competent and collaborative.
They provide a fantastic end-to-end support service. One of their best features is how professional and courteous they are regardless of our end users’ skills or how often Computer One needs to speak to them to resolve an issue.
They’re always diligent at finding out the root cause of a matter, not just providing a quick fix.
They’re also completely transparent. When they make a mistake they acknowledge it and resolve it so it doesn’t happen again.
It was important to us to find an Australian-based support team that could fit with and complement our internal IT team, then scale with us over time. We found that in Computer One.
I’m looking forward to continuing our relationship and I encourage you to consider them as well.”
Sean Ellaby
Group Head of IT Operations
Discount Superstores Group Pty Ltd (Crazy Clarks and Sam’s Warehouse)
My message to other IT Directors is, you can rely on Computer One to understand the job, lead the way and scale to perform the work without issue. I’m confident that you will reflect very positively on your decision to appoint them.
Dave Hartwich
General Manager – IT
We would welcome the opportunity to talk to you about your Retail IT Support.
Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.
AWARDS
Our Address
Telephone
1300 667 871 or +61 7 3220 0352
Brisbane Office
Level 5, 488 Queen Street, Brisbane, QLD 4000
Sydney Office
Level 21, 133 Castlereigh Street, Sydney, NSW 2000
Melbourne Office
Level 28, 303 Collins Street, Melbourne, VIC 3000