Retail IT Experience - Computer One Australia

We’re Retail IT Experts

We support some of Australia’s most well-known and active retail brands.

They choose to work with us because we can plug into their existing teams OR manage every aspect of IT. We can cover the range of opening hours, timezones and fluctuating support volumes typical of the Retail environment more efficiently and with guaranteed performance levels. All from an Australian-based support team.

We manage IT services for brands like Mountain Designs and Specialty Fashion Group which owns Millers, Katies and Rivers.

Our service leads to testimonials like these ones:

What we’ve done

Anyone can say that they are an expert in your industry category, but we have a solid history of meeting and exceeding expectations.

Here’s a brief taste of our recent IT experience:

We moved an entire data centre for a major Australian retailer in just two weekends, without interrupting services

For just one client, we deliver helpdesk services to more than 1,000 staff in 200 stores across the country 22 hours of the day

We have consolidated 8 separate phone systems into one, halving phone bills

We have installed and managed a Wireless Network Solution to cover the biggest distribution centre in the southern hemisphere

We saved clients annual software license fees in the order of $250,000 plus gst

We worked for 36 hours straight to restore network services and data for a client whose server (not managed by us) failed.

That’s just a brief snapshot. No matter what the challenge, from strategic consultancy to hands-on implementation, we’re the team for the job. We’re fast, we can scale up (or down) quickly to match your needs and we speak in plain terms.

We Promise Superior Delivery of IT

We take our responsibilities seriously. We promise superior delivery of your IT and we back up that promise by applying a performance guarantee to every service we provide.

No other IT company is so proactive about putting some skin in the game and staking its own money on the delivery of critical performance.

We figure it’s just the right thing to do. After all, if your support company is as good as it claims, shouldn’t it be prepared to suffer a penalty if it fails?

Why not trial us with no ongoing obligation? Talk to us and we’ll tackle a small project that allows you to evaluate our skills and attitude – you won’t be obligated to use us for anything else. We promise that you’ll be impressed.

Our entire team is located in Australia. We don’t offshore our help-desk functionality and leave you stranded once you’ve signed on the bottom line.

Let's talk about your IT

You’ve come to our website because you’re looking for a new Retail IT partner that can deliver better results than you’re currently experiencing. We are that company. Let’s have a conversation about you, what you need and how we can help.

Services We Offer

Our Industry Expertise