Managed IT Security

Protect your business from costly interruptions.

We provide a comprehensive array of managed it security services.  Each addresses a specific security requirement.

Whether you want us to handle the whole of your security operation, test your attack preparedness, provide advanced consulting or deliver a specific part of your defence, we’re the go-to team for the job.

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Computer One maintain a team of experts ready to deliver the security outcome you want.

Security Services

BROWSE COMPUTER ONE’S MANAGED IT SECURITY SERVICES   

Security as a Service

Security as a Service

The all-in-one security service. We take responsibility for preparation, detection and remediation of any security incident.

Security Consulting

Security Consulting

Advanced consulting to investigate security breaches or detect the potential for breaches by external and internal attackers.

Security Awareness Training

Security Awareness Training

Harden the human layer in your organisation with advanced security training. Pinpoint the most vulnerable staff, train them to resist attacks and monitor the results.

Application Whitelisting

Application Whitelisting

The Australian Government’s No. 1 recommended strategy for preventing malicious cyber-attacks. Secure your company from unauthorised software.

Network Security

Network Security

Security beyond the desktop or mobile device. Our dedicated security team will protect all the layers of your network from intrusion, denial of service and exfiltration of data.

Australian-based team

We never followed our peers who sought to provide cheaper rates by moving their Level 1 and Level 2 Service Desks overseas.  Although prices dropped, so did their service levels. 

It didn’t work and now the trend is reversing.  More and more clients are seeking out companies with Australian-based service desks because their current provider’s cheaper rates are being offset by the inefficiencies in communication and slow problem resolution.

We maintain 100% Australian-based technical staff.  They speak and write clearly with no international delay.  What’s more, if you’re a Complete Care Managed Services client, when you need someone on-site, we’ll turn up quickly and sort out the issue in-person.  

You can’t do that from a different timezone!

Two decades of experience

Computer One is the best part of two decades old.  Our client retention rate is strong and our processes are proven to work.

Our team is made up of many senior engineers who have been with the company for more than 5 years as well as fresh-faced staff just beginning their IT journey.  Our older staff mentor the younger ones in our values.

We have dealt with just about every industry and conquered just about every challenge in IT in our time.  And we’ve covered much of Australia too.  From the most high-tech data centres to outback mining operations and the muddy jungles of PNG.

When you’re looking to switch providers, we’d like to think we’re a strong candidate.

Our Security Experience

Picture this scenario:
Your senior system administrator has just had a boiling-hot argument with your CFO over some alleged improprieties and quit. 

It’s been coming for some time. On the way out, he sneers and says “good luck”… 

You immediately realise that he’s had weeks to prepare for this moment.  Who knows what kind of mischief he’s capable of, even after he’s gone?

All your data, your backups and your email system.  Even your phones.  What might someone with the right level of authority be able to do to interrupt your business?

It happens.  We know because we’ve been the company called in to immediately cut off his access, to find the holes that he’s placed in your network and fix the damage.  To provide our client with peace of mind that there’s no further risk. 

We’re a full-service security provider.  In the past we’ve forcibly taken over networks inside 24 hours of notification.  We’ve totally blocked malware like ransomware from operating on client systems.  We’ve been tasked with proactively identifying security weaknesses and repairing them before they’re exploited.  We train your staff to resist social engineering attacks and we provide regular updates on your security posture.

World-class Service is Standard

The international benchmark for client satisfaction with Managed IT Services is the Net Promoter Score.  It’s the same, standardised question no matter where y ou go: “On a scale from 1-10, how likely would you be to refer our service to colleagues and friends?”

We regularly test and benchmark our NPS against the best IT providers in the world, and our score rivals and exceeds them every month.  Our Managed IT Service is quite honestly, World-Class.

We’re very proud and have worked hard to achieve it.  It’s your promise of excellent service.

It’s also what leads to testimonials like these…

In short, you can trust us with your information security because we’ve done it all.

If you’re looking for a new Managed IT Service Provider, you should speak with us. Our Australian-based team will surprise and delight you with our world-class service levels.

Call us on 1300 667871 or Contact us here

AWARDS

Our Address

Telephone 

1300 667 871 or +61 7 3220 0352

Brisbane Office

Level 5, 488 Queen Street, Brisbane, QLD 4000

Sydney Office

Level 21, 133 Castlereigh Street, Sydney, NSW 2000

Melbourne Office

Level 28, 303 Collins Street, Melbourne, VIC 3000

Our Services

Industry Expertise