IT Support for Mining and METS

We’re used to the heat. And the dust. And the flies.

We are remote service specialists.

Mining IT Services aren’t glamorous, but the challenge is superb.

Connecting remote mines to the rest of the world is something we thrive on—then we optimise that connection so your team can achieve what once seemed impossible.

Our team specialises in supporting junior miners, enabling a smooth transition from exploration to full-scale production, all while keeping costs in check.

Support also extends to industry-aligned businesses like drilling companies and civil contractors, ensuring they operate efficiently and securely.

If you’re looking for an expert in IT for Mining, you’re looking for us.  Let’s talk.

Computer One - IT Support for Civil Engineering

Key Features of our IT Support for Mining and METS

  • We’ve done it all before
    Unless you're drilling on the moon, chances are we've handled it before—and we’re ready to respond.
  • We’ll meet you on-site
    Rugged, remote IT is our comfort zone. Our team travels regularly for hands-on project delivery where it counts.
  • We optimise mine site network traffic
    From engineering workflows to camp connectivity, we deliver efficient and cost-effective network solutions.
  • We don’t over-specify
    Whether you're in exploration or production, we deliver only what you need—no unnecessary extras.
  • We can look after Head Office too
    Our team supports CBD headquarters just as well as remote sites, delivering the same high standard of service.
  • Australian-based Service Desk
    100% Australian-based, our team communicates clearly and resolves issues fast.
  • All-inclusive Managed Services
    Support from Level 1–3, backups, disaster recovery, site visits, and more—all in one package.
  • One-stop IT Shop
    From procurement to project delivery, we provide everything you need in the world of IT.
  • Fast Resolution
    Over 90% of tickets are resolved on first contact—by phone or email.
  • Large Team
    A national team of 38+ full-time staff and 50+ specialists ready to meet your IT demands.
  • We fit with your internal team
    We integrate with your IT department to reduce their workload and boost productivity.
  • Competitive Pricing
    We benchmark regularly to offer excellent value—often in the 70th percentile on cost.

See what our clients have to say

They love our quick response and friendly team.

Quick response, good communication

Transport Analytics Firm

Professional service. Appreciate it. Cheers

Junior Mining Co.

Very helpful when one is not completely computer savvy

National Logistics Provider

The service is always great and the technical people are human and understand.

Business Equipment Brokers

Quick and helpful

International Charity

Because the problem is finally fixed and my day is so much more productive and less stressful. Thank you again.

QLD Law Firm

Great communication and had the problem solved quickly

Carpet Import/Wholesale

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Instant service

Industrial Gas Supplier

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Good Customer service.

Commercial Electrical Contractors

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Excellent response and finalize the issue.

SEQ Construction Firm

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Problem resolved after lots of troubleshooting

Medical Centre

Solved issue prompt

International Transport Consultants

Fixed issue quickly.

CSG Project Developer

Very prompt attention

Architectural Firm

Quick reply

Institutional-Scale Grower

Best service ever!

Gas Asset Manager

Matt was very helpful and personable and was able to get the issue sorted relatively quickly.

Baked Goods Wholesaling

Good, quick response

Sprinkler System Manufacturers

Quick action and assistance to request both online and in person.

Mining Company

Fast efficient service

Investment Management

Very helpful, easy to understand and fixed the problem quickly. Thankyou

QLD Social Enterprise

Support was great and very patient with me. Thankyou

Gym Chain Operator

Vinny was so helpful as always.

Capital Equipment Lenders

Professional and patient, solved the issues easily.

NSW Not for Profit

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Very helpful and patient. Very satisfied

SME Accounting Practice

Issue was found and fixed quickly

Lockyer Valley Grower

Friendly, knowledgeable and returned message promptly

Engineering Co.

Issues resolved promptly and efficiently and appropriate follow up completed

Alcohol & Drug Support

10 for Alvin

Food Manufacturer

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

Issue was resolved quickly

Multidisciplinary design studio

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

Ticket completed promptly without error

Insolvency firm

Thank you, working now.

SEQ Strata Manager

Thanks for the quick response

Global workforce compliance expert

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Easy, good advice.

Social Housing Provider

Tommie was very helpful in resolving the problem in a timely manner

Specialist Medical Clinic

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

Ben has helped me out of a very tough situation quickly, and with great people skills.,

Copper Mining

Good job sharepoint gurus 🙂

Mid‑Tier Gas Producer

Ihave had an issue with Teams for quite some time and Christian was able to resolve this easily and quickly.

Outsourced Strata Management

Absolutely effortless and a pleasure to deal with

SEQ Mining Co.

Gav is an absolute IT weapon!!

Members Association

Daniel was excellent

Underwriting Insurers

Promptly fixed the issue

Farm Irrigation Suppliers

Quick assistance on this one, many thanks,

Global Cargo Operator

Fixed all issues

Quarrying and Haulage Co.

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

Thanks so much for the help troubleshooting, and the quick response. Much appreciated!

Private Health Insurer

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

He was really helpful and took the time to work out the problems

Emerging Mining Company

Responded quickly and fixed the problem, thanks

Childcare Centre Group

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We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

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