IT Services for Mining - Computer One

We are remote service specialists.

Mining IT Services aren’t glamorous, but the challenge is superb.

Connecting remote mines to the rest of the world is something we thrive on—then we optimise that connection so your team can achieve what once seemed impossible.

Our team specialises in supporting junior miners, enabling a smooth transition from exploration to full-scale production, all while keeping costs in check.

Support also extends to industry-aligned businesses like drilling companies and civil contractors, ensuring they operate efficiently and securely.

If you’re looking for an expert in IT for Mining, you’re looking for us. Let’s talk.

Information Security

Application Development

Managed Networks

Business Transformation

Technology Strategy

Cloud Services

Computer One - IT Support for Civil Engineering

Key Features of our IT Support for Mining and METS

We’ve done it all before
Unless you're drilling on the moon, chances are we've handled it before—and we’re ready to respond.
We’ll meet you on-site
Rugged, remote IT is our comfort zone. Our team travels regularly for hands-on project delivery where it counts.
We optimise mine site network traffic
From engineering workflows to camp connectivity, we deliver efficient and cost-effective network solutions.
We don’t over-specify
Whether you're in exploration or production, we deliver only what you need—no unnecessary extras.

We can look after Head Office too
Our team supports CBD headquarters just as well as remote sites, delivering the same high standard of service.
Australian-based Service Desk
100% Australian-based, our team communicates clearly and resolves issues fast.
All-inclusive Managed Services
Support from Level 1–3, backups, disaster recovery, site visits, and more—all in one package.
One-stop IT Shop
From procurement to project delivery, we provide everything you need in the world of IT.

Fast Resolution
Over 90% of tickets are resolved on first contact—by phone or email.
Large Team
A national team of 38+ full-time staff and 50+ specialists ready to meet your IT demands.
We fit with your internal team
We integrate with your IT department to reduce their workload and boost productivity.
Competitive Pricing
We benchmark regularly to offer excellent value—often in the 70th percentile on cost.

See what our clients have to say

They love our quick response and friendly team.

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Prompt reply / service

Food Packaging Supply

Solved issue prompt

International Transport Consultants

Problem resolved after lots of troubleshooting

Medical Centre

Quick assistance on this one, many thanks,

Global Cargo Operator

Great communication and had the problem solved quickly

Carpet Import/Wholesale

Issue is resolved perfectly.

Mining Monitoring Services

Excellent response and finalize the issue.

SEQ Construction Firm

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Thanks Gavin, Chee and team for the quick response on this one!

Mineral Exploration Company

Very helpful, easy to understand and fixed the problem quickly. Thankyou

QLD Social Enterprise

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Very patient.

Junior Mining Company

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Best service ever!

Gas Asset Manager

Problem solved - Thanks Tom

Senior Advocacy Organisation

Thank you for setting up our new computer for our new team member Natalie

Childhood Education

Excellent work in resolving my malicious email issue promptly.

International Retail Brand

It was fix promptly and very easy to deal with on the phone.

Road Construction Co.

Good, quick response

Sprinkler System Manufacturers

The problem was fixed

Hydraulic Cylinder Manufacturing

Actioned straight away and up, running within a few minutes.

SME Finance Specialists

License was applied quickly and user did not lose productivity

Project Builders

Instant service

Industrial Gas Supplier

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

Quick reply

Institutional-Scale Grower

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

Very fast competent help

Private Office

Great job

Residential Rehabilitation Service

Fast and efficient

Transport Planning Consultants

Promptly fixed the issue

Farm Irrigation Suppliers

Fast and quick to response

Global employment compliance specialist

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

Issued rectified in a speedy manner.

Body Corporate Manager

Good speed and accurate execution

Multinational Employment Compliance Authority

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

Technicians were very professional and did their best to resolve the issue rapidly, thank you!

PNG Mine Operator

Fixed issue quickly.

CSG Project Developer

The Issue I was facing was solved by them very efficiently.

Gold Mining Company

Nicholas was great to deal with.

Global Ag Supplier

Daniel was excellent

Underwriting Insurers

Completed quickly and efficiently

Private Member Organisation

Easy, good advice.

Social Housing Provider

He was really helpful and took the time to work out the problems

Emerging Mining Company

Very helpful and patient. Very satisfied

SME Accounting Practice

Support was great and very patient with me. Thankyou

Gym Chain Operator

Good Customer service.

Commercial Electrical Contractors

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Quick and efficient. !

Workforce Management Specialist

The ticket was resolved in a timely manner which is much appreciated at this time of the year!

Strata Management

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Your speedy work is much appreciated

Global Asset Managers

Ticket completed promptly without error

Insolvency firm

My experience with Helpdesk is always great.

National Retailer

Good job Jason and Matt

IT Support for Mining and METS

We’re used to the heat. And the dust. And the flies.