IT Support for Mining and METS

We’re used to the heat. And the dust. And the flies.

We are remote service specialists.

Mining IT Services aren’t glamorous, but the challenge is superb.

Connecting remote mines to the rest of the world is something we thrive on—then we optimise that connection so your team can achieve what once seemed impossible.

Our team specialises in supporting junior miners, enabling a smooth transition from exploration to full-scale production, all while keeping costs in check.

Support also extends to industry-aligned businesses like drilling companies and civil contractors, ensuring they operate efficiently and securely.

If you’re looking for an expert in IT for Mining, you’re looking for us.  Let’s talk.

Computer One - IT Support for Civil Engineering

Key Features of our IT Support for Mining and METS

  • We’ve done it all before
    Unless you're drilling on the moon, chances are we've handled it before—and we’re ready to respond.
  • We’ll meet you on-site
    Rugged, remote IT is our comfort zone. Our team travels regularly for hands-on project delivery where it counts.
  • We optimise mine site network traffic
    From engineering workflows to camp connectivity, we deliver efficient and cost-effective network solutions.
  • We don’t over-specify
    Whether you're in exploration or production, we deliver only what you need—no unnecessary extras.
  • We can look after Head Office too
    Our team supports CBD headquarters just as well as remote sites, delivering the same high standard of service.
  • Australian-based Service Desk
    100% Australian-based, our team communicates clearly and resolves issues fast.
  • All-inclusive Managed Services
    Support from Level 1–3, backups, disaster recovery, site visits, and more—all in one package.
  • One-stop IT Shop
    From procurement to project delivery, we provide everything you need in the world of IT.
  • Fast Resolution
    Over 90% of tickets are resolved on first contact—by phone or email.
  • Large Team
    A national team of 38+ full-time staff and 50+ specialists ready to meet your IT demands.
  • We fit with your internal team
    We integrate with your IT department to reduce their workload and boost productivity.
  • Competitive Pricing
    We benchmark regularly to offer excellent value—often in the 70th percentile on cost.

See what our clients have to say

They love our quick response and friendly team.

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

Great communication and had the problem solved quickly

Carpet Import/Wholesale

Responded quickly and fixed the problem, thanks

Childcare Centre Group

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Support was great and very patient with me. Thankyou

Gym Chain Operator

Very fast competent help

Private Office

Very patient.

Junior Mining Company

Your speedy work is much appreciated

Global Asset Managers

Problem solved - Thanks Tom

Senior Advocacy Organisation

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Fixed issue quickly.

CSG Project Developer

Efficient, willing and competent, great to work with

Recruitment Specialists

Fast competent service

Family Office

A reasonably timely and friendly response thankyou.

Architect

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Fast and smooth to use email again-best service.

Mine Management

Good job Jason and Matt

CSG Project Operator

Fast and easy!

Safety RTO

Quick and efficient. !

Workforce Management Specialist

Ticket completed promptly without error

Insolvency firm

Issue was found and fixed quickly

Lockyer Valley Grower

Ben has helped me out of a very tough situation quickly, and with great people skills.,

Copper Mining

Easy, good advice.

Social Housing Provider

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

Issued rectified in a speedy manner.

Body Corporate Manager

Vinny was so helpful as always.

Capital Equipment Lenders

Support was good, and quick response

Cloud Software Provider

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

Thanks for being so responsive and taking the time to understand the issue.

RTO

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Excellent work in resolving my malicious email issue promptly.

International Retail Brand

The service is always great and the technical people are human and understand.

Business Equipment Brokers

Solved issue prompt

International Transport Consultants

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Quick response, good communication

Transport Analytics Firm

It just happened without asking twice.

Cargo Logistics Provider

Daniel was excellent

Underwriting Insurers

Prompt action, well done

QLD RTO

Quick assistance on this one, many thanks,

Global Cargo Operator

Very helpful and fast response time.

National Beauty Chain

Exceptional customer service

Corporate Turnaround Specialists

The ticket was resolved in a timely manner which is much appreciated at this time of the year!

Strata Management

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Actioned straight away and up, running within a few minutes.

SME Finance Specialists

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Great and prompt service

SEQ Private Club

Thank you for setting up our new computer for our new team member Natalie

Childhood Education

Fast response, thank you!

Insurance Specialists

Love your work and understand you are busy with so many requests. 🙂

International Fund Management Co

Jack helped solve the problem quickly.

Infrastructure Advisory Firm

He was really helpful and took the time to work out the problems

Emerging Mining Company

License was applied quickly and user did not lose productivity

Project Builders

Quick to diagnose the issue and resolve it

NSW Charity

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Issue was resolved quickly

Multidisciplinary design studio

Nicholas was great to deal with.

Global Ag Supplier

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Gav is an absolute IT weapon!!

Members Association

The problem was resolved, but it took going to Level 2.

Commercial Risk Insurer

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We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

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