Managed IT Services Brisbane

SWITCH TO A FAST, RELIABLE IT SUPPORT PARTNER

Computer One is a Managed IT Service Provider for Brisbane businesses with 50 to 1,000 team members.

  1. Verified, World-Class levels of client satisfaction
  2. We proactively reduce the issues that create problems
  3. We develop an IT Roadmap to support your business goals as part of our service.

Our IT support company is here to ensure the technical aspects of your business are working properly, and that any issues are resolved promptly.

All of our managed IT support services are provided in clear, plain English and customised to suit your business’s needs.

Looking for a managed service provider in Brisbane? Here’s why you should consider Computer One for your managed IT services……

IT Support Brisbane. A C1 team member smiles while holding a laptop

Key Features of our IT Managed Services – Brisbane

We provide technology services that are designed to help with any IT problems you may encounter. As one of the most reliable IT companies in Brisbane, your IT infrastructure and computer systems are in good hands no matter what the issue. From cloud solutions and hosting services to network maintenance services all the way through to software and security updates. Innovative IT solutions from our dedicated IT team help ensure your productivity and business continuity.

Brisbane-Based Service Desk

Our head office is located in Brisbane. For all IT solutions, you will be speaking to people located in the same city, with clear verbal and written communication.

All-inclusive IT Services

Level 1-3 Service Desk plus Backups, Information Security, Emergency response, On-site support, IT strategy, 6am to 10pm coverage and more, all for the one low price.

Fast Problem Fixes

More than 70% of support requests are resolved at the first level of contact, in the first call or email. Whether you are having issues with IT systems, network security or need server support, we can provide quick resolutions.

Direct Industry Experience

We provide managed IT support service plans to a range of industries. And after two decades, we have probably worked in yours before, so you can rely on our advice and expertise. Read our Industry Expertise page for specific examples.

Nationwide Service Delivery

From CBD data centres to mine sites and tropical islands. We deliver the managed IT services your business needs, wherever you need them.

Large IT Support Team

38 full-time team members and a cohort of more than 50 certified technology specialists around Australia, ready to provide the exact support you require.

Internal IT Integration

Already have an IT team? We are skilled at integrating services to free your staff from frontline support and allow them to concentrate on strategic IT projects, all while keeping your user base very happy.

Competitive Price

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

In-House Support or Sole Service Provider

We believe that every business deserves clear and quality IT service plans and assistance. From cyber security to cloud services, our managed IT support services in Brisbane are offered as either a supplement to your current IT team or we can be your sole source provider and take care of everything.

Business owners know how important it is to have reliable and fast managed IT services and solutions to ensure the business runs smoothly. Our Brisbane managed IT services team will ensure that this is the case every time.

World-Class Service is Standard

The benchmark for client satisfaction with business IT Support in Brisbane is the Net Promoter Score. It’s the same, standardised question no matter where you go: “On a scale from 1-10, how likely would you be to refer our service to colleagues and friends?”

We regularly test and benchmark our NPS against the best Managed IT Service Providers in the world, and our score rivals and exceeds them every month. Our service levels are World-Class.

We’re very proud and have worked hard to achieve our score. It’s your promise of excellent service with our managed IT support to keep your business operations running smoothly.

We provide managed IT Services in Brisbane for these brands

Customer satisfaction is the highest priority with our pioneering technology solutions, but don’t just take our word for it. Read what our valued clients have to say about our Brisbane IT support team and services.

ReAD ALL CASE STUDIES

Managed Service Providers Brisbane – FAQs

Contact our Managed IT Brisbane team today!

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

AWARDS

Our Address

Telephone 

1300 667 871 or +61 7 3220 0352

Brisbane Office

Level 5, 488 Queen Street, Brisbane, QLD 4000

Sydney Office

Level 21, 133 Castlereigh Street, Sydney, NSW 2000

Melbourne Office

Level 28, 303 Collins Street, Melbourne, VIC 3000

Our Services

Industry Expertise