Managed IT Service Providers

Hundreds of ORGANISATIONS across AUSTRALIA HAVE CHOSEN COMPUTER ONE as their preferred IT Service provider.

We’re a Managed IT Service provider for mid-sized businesses (50 – 1000 staff).

We offer world-class levels of service and technology solutions, respond quickly when you need us, proactively reduce the issues that cause support requests and develop a long-term strategy to support your business goals as part of our service.

If you’re choosing a new Managed IT service provider, here’s why you should consider Computer One.

Managed IT Service Providers. A C1 team member holds a Laptop and smiles at the camera

Key Computer One Service Features

Australian-Based Service Desk

All our staff are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.

All-Inclusive Service

Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.

Fast Resolution

More than 70% of managed IT service tickets are resolved at the first level of contact, in the first call or email.

Industry Experience

It’s likely that we already have direct experience in your industry as managed service providers. Check out our Industry Expertise section for specific examples.

Nationwide Service Delivery

From dustless CBD data centres to deserts and tropical jungles. We deliver the IT service you need, wherever you need it, with offices in Brisbane, Sydney and Melbourne.

Large Team

38 full-time staff and a cohort of more than 50 specialists around the country ready to provide the exact service combination you require.

Internal IT Integration

We are past masters at integrating with internal IT teams, freeing your staff from frontline support while keeping end-user satisfaction high.

Competitive Price

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

Managed Service Provider Benefits

We provide effective and efficient technology solutions to all medium businesses in Australia and around the globe. With us as your managed IT service provider, you will receive round-the-clock, easily accessible, priority support services for the ever-changing technological landscape that is the IT industry. 

We provide the latest technologies and best practices to ensure your organisation’s IT infrastructure is up-to-date and protected, allowing you and your team to focus on the core competencies of your organisation.

By choosing Computer One as your managed services provider, your organisation’s overall efficiency and productivity will improve as we create innovative solutions specifically for its needs.

World-Class Service is Standard

It’s also what leads to testimonials like these…

These brands trust us as their managed IT service provider

We’re more than just an IT services company. Customer satisfaction is another one of our specialties. See for yourself.

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AWARDS

Our Address

Telephone 

1300 667 871 or +61 7 3220 0352

Brisbane Office

Level 5, 488 Queen Street, Brisbane, QLD 4000

Sydney Office

Level 21, 133 Castlereigh Street, Sydney, NSW 2000

Melbourne Office

Level 28, 303 Collins Street, Melbourne, VIC 3000

Our Services

Industry Expertise