IT Support for Accountants

We provide Managed IT Support to some of the industry’s most well-known brands

Computer One are a one-stop shop for everything your Accounting firm needs.

We don’t just provide a service that meets our service level agreements – our team goes above and beyond because that’s the fundamental value we hold.

Team members are acknowledged for their efforts and measured on their delivery against all our values.

Computer One - IT Support for Accountants

Why use Computer One for Accountant IT Support?

When we ask that same question, here’s what accounting firms and others tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. We get them because we deliver on our values.

Key Features of our IT Support for Accountants

  • Australian-based Service Desk
    All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
  • All-inclusive Managed Services
    Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
  • One-stop IT Shop
    Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
  • Fast Resolution
    More than 90% of managed IT service tickets for accountants are resolved at the first level of contact, in the first call or email.
  • Nationwide Service Delivery
    We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
  • Large Team
    38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
  • We fit with your internal team
    We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
  • Competitive Pricing
    We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Prompt action, well done

QLD RTO

Great outcome - did what I needed. On point! Many thanks

Cloud Technology Specialists

License was applied quickly and user did not lose productivity

Project Builders

Support was great and very patient with me. Thankyou

Gym Chain Operator

Quick reply

Institutional-Scale Grower

Fast and quick to response

Global employment compliance specialist

Great communication and had the problem solved quickly

Carpet Import/Wholesale

Quick and easy

Commercial Flooring Providers

Daniel was excellent

Underwriting Insurers

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Prompt reply / service

Food Packaging Supply

Fast response, thank you!

Insurance Specialists

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

Nick was super efficient and sorted my issue out really quickly. Top bloke

Premium Hospitality Provider

Fast service

National Skincare Retailer

Fast and efficient

Transport Planning Consultants

Nicholas was great to deal with.

Global Ag Supplier

The service is always great and the technical people are human and understand.

Business Equipment Brokers

Good job Jason and Matt

CSG Project Operator

Vinny was so helpful as always.

Capital Equipment Lenders

Fast and efficient service. Problem resolved quickly

Medical Provider

Matt was a great help, the system is running great

Baking Goods Supply

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

Good customer focused and well mannered.

Electrical Infrastructure Provider

Great job

Residential Rehabilitation Service

The problem was fixed

Hydraulic Cylinder Manufacturing

Great friendly service. Issues with computer were resolved quickly. Very grateful, thankyou.

NSW Community Housing

Thanks for the quick response

Global workforce compliance expert

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Issue was resolved quickly

Multidisciplinary design studio

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

10 for Alvin

Food Manufacturer

Instant service

Industrial Gas Supplier

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

Quick response, appreciate the assistance.

Safety Education Provider

Thanks to Travis and Mandy for the prompt responses on my computer's problem.

Corporate Restructuring Advisors

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Responsive and problem appears to be fixed.

Integrated Energy Operator

He was really helpful and took the time to work out the problems

Emerging Mining Company

Thank you for setting up our new computer for our new team member Natalie

Childhood Education

Good speed and accurate execution

Multinational Employment Compliance Authority

Completed quickly and efficiently

Private Member Organisation

Tommie was very helpful in resolving the problem in a timely manner

Specialist Medical Clinic

Professional service. Appreciate it. Cheers

Junior Mining Co.

Efficient, willing and competent, great to work with

Recruitment Specialists

Quick response - sorted out the problem with VIP user quickly, even when they were set up differently to normal accounts. Well done.

Underground Mining Operators

I have found the Technical support provided is exceptional

Mortgage Broker

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Michael is great

NFP Counselling Provider

Fast competent service

Family Office

Problem was sorted with one phone call

Food Manufacturing

My experience with Helpdesk is always great.

National Retailer

Fixed all issues

Quarrying and Haulage Co.

Fixed issue quickly.

CSG Project Developer

The Issue I was facing was solved by them very efficiently.

Gold Mining Company

Very patient.

Junior Mining Company

A reasonably timely and friendly response thankyou.

Architect

Promptly fixed the issue

Farm Irrigation Suppliers

Read More

We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

The Computer One logo with blue background
6 time winner of the
© 2025 Computer One Australia.
arrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram