Our highly skilled team provides expert IT support for medium-sized businesses (50–1000 staff), helping you maintain efficient and secure operations with minimal disruption.
Whether it’s resolving support requests quickly, managing your entire IT infrastructure, supplying hardware and software, or proactively monitoring your systems, we’ve got your core business needs covered. We also offer comprehensive cyber security services to safeguard your IT systems and protect your organisation.
With the right IT support team in place, you can focus on running your business while we handle the technology behind it.
Want the best IT Support Sydney has to offer? Here’s why you should choose Computer One…
Our team understands the importance of reliable and secure IT infrastructure to keep your business running smoothly. That’s why we offer an extensive range of managed IT services and technology solutions. Whether you need on-site or remote support, our professional team of experts proactively identify issues, respond quickly when you need us, and develop a long-term strategy to support your business operations.
We set ourselves apart through a combination of experienced professionals, personalised service and innovative solutions. Our expert team leverages the latest technologies and best practices to ensure your organisation’s IT infrastructure is always up-to-date and protected.
Our focus is on building lasting relationships with clients by providing tailored IT solutions. Working alongside your internal IT team or as a standalone managed services provider, you’ll receive ongoing support and proactive monitoring from IT professionals who care about your business.
With extended availability to assist with any customer service requests, Computer One provides the IT support Sydney can count on. No matter what the challenge is, we will exceed your expectations with our support service plans.
We regularly test and benchmark our NPS against the best IT providers in the world, and our score rivals and exceeds them every month. Our cyber security solutions are quite honestly, World-Class.
We’re very proud and have worked hard to achieve it. It’s your promise of excellent service to you.
Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.
We provide IT support services to a diverse range of medium-sized business entities in Sydney, spanning various industries such as finance, healthcare, legal, not-for-profit, mining and more. We generally aren’t the right fit for startups or small businesses, but we do cater to businesses from 50 to 1,000 employees. Our practical solutions are designed to meet the unique needs of each client. We will ensure that your IT infrastructure aligns with relevant industry regulations, providing peace of mind and mitigating compliance risks.
We offer a full range of remote IT support services which means our skilled technicians can address your issues promptly without the need for an on-site visit. This ensures quick resolutions and minimises downtime for your organisation.
Yes, we specialise in IT infrastructure upgrades and expansions. Whether you’re scaling your organisation or need to enhance your existing IT setup, our Sydney team can design and implement solutions to meet your growth objectives and business goals.
Absolutely. Our IT support solutions include data recovery services to help retrieve lost or compromised data. Our team of experts employ advanced techniques to recover data from various storage media and ensure data integrity.
We recommend a multi-layered approach to cyber security, including robust antivirus solutions, regular security audits, employee training, and the implementation of firewalls and intrusion detection systems to protect organisations from cyber threats.
Yes, our team has expertise in setting up and managing virtual private networks (VPNs) to ensure secure and seamless remote work environments. This helps organisations to maintain data security while enabling flexible work arrangements.
We recommend regular IT assessments to evaluate the health and performance of your IT infrastructure. The frequency of assessments depends on your business needs, ensuring that your technology remains aligned with your requirements.
Certainly. We can provide comprehensive staff training on new IT systems and software implementations. This ensures a smooth transition and empowers your team to make the most of the latest technologies adopted by your organisation.
We develop customised disaster recovery plans to safeguard organisations from unforeseen events. Our approach includes regular backups, testing of recovery procedures, and documentation to ensure a rapid and effective response in the event of a disaster.
Yes, we provide proactive IT maintenance services to identify and address potential issues before they impact your organisation. Our proactive approach helps minimise downtime and ensures the smooth operation of your IT infrastructure.
Computer One is dedicated to upholding the highest standards of data privacy and protection. We proudly hold ISO 9001 and ISO 27001 certifications, which demonstrate our dedication to quality management and information security. This translates into enhanced customer satisfaction, improved operational efficiency, and a continual focus on delivering high-quality IT support services.
ISO 9001 certification attests that our processes meet stringent quality criteria, enhancing the reliability and efficiency of our IT support. Adhering to this standard requires well-defined procedures and continuous improvement, ensuring that our outstanding service is delivered with precision and excellence.
With our ISO 27001 certification, you can trust that your data is handled and secured with the utmost care. This certification is designed to protect the confidentiality, integrity and availability of information of Computer One and its clients, aligning with international best practices for information security.
Computer One understands the importance of timely support. Requests for assistance are graded according to the severity of the impact on your operations. Top priority issues (known as Priority One) attract a response time inside one hour. When an on-site visit in Sydney is required for a Priority One event, our team can be at most locations in Greater Sydney within 2 hours. Our certified team will help resolve issues at your Sydney business as soon as possible, every time.
Computer One is here to assist your business with any technical issues, whether it's to repair wireless networks or provide additional support with the latest technology. We provide day-to-day support for every IT challenge you might face.
If you are an existing client of Computer One, please email support@computerone.com.au or call 1300 667 871 for fast service. You can also start a remote session with a Computer One team member below.
If you are new to Computer One but you need help now and your company has 50+ staff members, please call us on 1300 667 871 and select option 2, or email sales@computerone.com.au.
