IT Support for Wholesalers

Or better yet, one that ensures they never happen in the first place.

That’s us.

We have decades of experience serving companies like yours. We’re good at seeing the IT-related risks in your business and countering them.

We track recurring issues and resolve them at the root level, to ensure that your business experiences fewer disruptions.

We’re experienced at dealing with the information security issues that confront you and we’re clear communicators, so you’ll always know where you stand.

If you’re looking for a true IT partner, we should talk.

If you’re looking for a better IT Support provider, you’re looking for us. Let’s talk.

IT Support for Wholesalers. A fruit and vegetable wholesaler holds a tablet PC

Why Computer One?

Because we understand the IT issues faced by distributors, we’re fast, we communicate clearly and we provide frequent updates when we’re solving problems. And on top of that, our pricing makes us really good value!

But the best reason is that we measure our team on how well they align to our company values. We ensure they don’t just go through the motions of computer support without solving the underlying issues – we expect them to test it from the user’s perspective and go above and beyond every time it’s required.

Because we pay attention to those behaviours that align to our values, we’ve built a team that is unsurpassed in the market. That’s why you should use Computer One.

Key Service of our IT Support for Wholesalers

Hands-on IT Services

When you talk to us, you’re speaking with the company that will actually specify, supply, install and then maintain the equipment. We don’t just advise – we make it happen.

We keep warehouse productivity high

We understand how unexpected interruptions cost money by the minute. So we ensure your systems are built with multiple redundancies to reduce the risk of unavailability to practically zero.

Australian-based Service Desk

All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.

All-inclusive Managed Services

Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.

One-stop IT Shop

Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.

Fast Resolution

More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.

Nationwide Service Delivery

We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.

Large Team

38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.

We fit with your internal team

We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.

Competitive Pricing

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).