IT Support for Accountants Australia-wide

Choose from a fully managed IT service or a standalone service in:

information security
business transformation
application development
video conferencing
networks
cloud services

We are a one-stop shop for everything an Accounting firm needs. Read on for the full description or contact us.

IT Support for Accountants. A friendly accountant stands with arms folded.

IT Support for Accountants. A word cloud full of positive comments

Why Computer One?

When we ask that same question, here’s what accounting firms and others tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. We get them because we deliver on our values.

We don’t just provide a service that meets our service level agreements – our team goes above and beyond because that’s the fundamental value we hold.

Team members are acknowledged for their efforts and measured on their delivery against all our values.

Key Features of our IT Support for Accountants

Australian-based Service Desk

All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.

All-inclusive Managed Services

Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.

One-stop IT Shop

Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.

Fast Resolution

More than 90% of managed IT service tickets for accountants are resolved at the first level of contact, in the first call or email.

Nationwide Service Delivery

We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.

Large Team

38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.

We fit with your internal team

We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.

Competitive Pricing

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).