Childcare IT Support

In such a busy environment, computer services are not a core function, yet when something goes wrong, the administrative workaround can be huge.

So, why not offload your centre’s IT hassles to a proven expert in supporting childcare centres? The benefit that you’ll get as the owner or senior manager of a childcare centre is peace of mind, knowing that your centre’s records are easily accessible and securely backed-up, your hardware is reliable and you don’t have to worry.

Perfect for companies running multiple centres, our services are proven, our staff are police-checked and our support fees are low. Let’s talk about your particular situation today.

Why Computer One?

When we ask that same question, here’s what childcare firms and others tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. The underlying reason we get them is that we deliver on our values. We don’t just provide a service that satisfies our service level agreements – our team members go above and beyond because that’s the fundamental value we prize. Team members are acknowledged for their efforts and measured according to how well they deliver on all our values.

Key Service of our IT Support for Transport and Logistics Service

Australian-based Service Desk

All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.

All-inclusive Managed Services

Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.

Fast Resolution

More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.

Secure Files and User Access

Back-up your centre’s photos centrally and control the access permissions for educators, administrators and managers from one central administration point.

One-stop IT Shop

Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.

Nationwide Service Delivery

We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.

Large Team

38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.

Competitive Pricing

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).