Business Process Automation

Looking for new efficiency gains in your business operations? Business Process Automation (BPA) might be the answer.

Speed up the pace of your business and make fewer mistakes with less variation by automating high-volume, time-sensitive, repetitive tasks.

Free up more employee time to concentrate on complex business processes only a human can perform.

The list of tasks you can automate in your business is nearly endless and we can help you convert all of them. Experience a digital transformation with business process management software.

Let’s talk about your future.

If you’re looking for Business Process Automation, here’s why you should consider Computer One.

Business Process Automation. A man thinks about changing business processes in his company

We can automate these tasks and more

Microsoft Power Automate can link up to 100 different services together to create custom workflows between your favourite software (and not just from the Microsoft stable either). A range of business process automation tools can be integrated with the Power suite.

Adding meeting events to your calendar

Backup and restoration

Call centre processes

Accounts Receivable Collections

Copying and pasting data between your tools

Creating sales proposals

CRM maintenance

Data aggregation and migration

E-mail and SMS notifications

Employee leave requests and approvals

Field Sales Team automation

Following-up with customers or leads

Invoicing

Lead nurturing

Payroll processing

Processing customer feedback

Procurement

Raising and fulfilling Purchase Orders

Routinely moving documents between apps or folders

Sales orders

Sending and collecting documents for signing

Time and attendance tracking

User Offboarding

User Onboarding

Native Software or Custom Build?
We can do both

Depending on your application set, you may find there are some latent abilities already available to you. As an example, many Office 365 and some Windows products come bundled with Microsoft Power Automate, which is a workflow organisation tool.

With Power Automate, you can establish personalised workflows between your preferred software, connecting up to 100 different services.

It can link MailChimp, X (Twitter), Gmail, Salesforce, the Adobe Suite, Dropbox, Facebook, Instagram, Intercom and many, many more.

If your business software cannot connect to Power Automate or any other automation functionality, we can always custom-build software to create your business process automation.

Whether you’re looking to automate a specific business process or streamline an entire department, our skilled coders can produce practically any function on your system from scratch.

It all begins with a consulting engagement.

Automation Begins with Consultancy

Before we begin to automate business processes of yours, there’s typically a consultancy engagement where we help you to accurately determine the processes to automate.

First, we’ll observe and map your existing business process, to identify gaps and find opportunities for automation likely to deliver a good return on investment.

Then we’ll help you work out the costs and benefits of automating (or not) and we’ll help you determine the business process automation platform that best suits your operation.

Only then is it time to use native features of an application or custom build an automation for you.

Once your automation is tested and launched live, we’ll be there to help iron out any bugs and deploy new features. Of course, if you’ve already been through a similar planning process and you’re ready to begin, we can certainly help with your automation efforts.

World-Class Service is Standard

The international benchmark for client satisfaction with Managed IT Services is the Net Promoter Score. It’s the same, standardised question no matter where you go: “On a scale from 1-10, how likely would you be to refer our service to colleagues and friends?”

We regularly test and benchmark our NPS against the best IT providers in the world, and our score rivals and exceeds them every month. Our Managed IT Service is quite honestly, World-Class.

We’re very proud and have worked hard to achieve it. It’s our customer satisfaction guarantee.

Business Process Automation FAQs

What are the benefits of business process automation?

Business process automation has a range of benefits, including increased operational efficiency, better customer experience, reduced costs, and improved decision-making. By improving business processes through automation, employees can spend less time on repetitive, menial tasks, which allows them to concentrate on more complex tasks that require attention. Automation also reduces the chances of human error, ensuring that organisations deliver quality products and services to their customers.

Which business processes can I automate?

Some common examples of automated processes include data entry, invoicing and billing, customer relationship management communication, employee onboarding and offboarding, and inventory management. Basically, you can develop an automated process for any repetitive and manual tasks.

What sort of technology does a business process automation system use?

To successfully automate and streamline business processes, a business process automation system would typically operate with machine learning, workflow automation tools, robotic process automation, and business process management software.

Is business process automation only for large corporations?

No, business process automation can be implemented for organisations of any size. Small and medium-sized businesses can benefit greatly from automating business processes, as it helps to level the playing field with larger companies.