Managed IT Services, tailored for Your Company
We don’t just keep the lights on– we add new value and we make it happen. We make networks run smoother, we boost productivity, we increase security and we fix problems fast. We provide a Managed IT Service that ticks all the boxes.
Your Managed IT Service will be tailored to your organisation, but it may draw from these services, all wrapped-up in one monthly fee.
- Standalone or Integrated Help Desk
- Infrastructure as a Service
- Guaranteed Service Availability
- Guaranteed Recovery Points
- Guaranteed Recovery Times
- Managed WAN – Single or Multiple Carrier Integration
- Dedicated Onsite Resources
- Hardware Procurement
- Strategic ICT Consulting
- Mobile Device Management
- 24/7 Monitoring
- Network Security Management
- Disaster Recovery and Continuity
- License and Patch Management
- Comprehensive and Customised Monthly Reporting
- Hardware Repair and Maintenance
- Cloud Migration Services
- Internet Telephony / Unified Communications
Are we the right fit for your company?
We offer a comprehensive service that either complements your existing IT resources or becomes your whole IT department.
It’s a fully featured service, and for that reason we find we deliver the most value to companies with more than 20 users.
Location isn’t an issue – we’ve worked with companies with just one office in just one city right through to those with a nationwide or even international footprint. We have clients with head offices in Brisbane, Sydney, Melbourne, Canberra, Adelaide and Perth.
We may also have direct experience in your industry. Check out our Industry Expertise section for specific examples.
Why choose us? That’s easy…
… because we offer Superior Delivery of IT, with a Performance Guarantee on every service.
Good intentions and the best ITIL-based procedures aren’t worth anything if the service fails you. So to prove that we’re a cut above other service providers, we proactively guarantee that we’ll do what we said, and provide the result we promised or we’ll suffer a financial penalty.
We’ve only had to pay out on our guarantee once. And it hurt. But that only goes to show you that we’re serious about hitting deadlines and providing every bit of the service we promise.
Our service levels inspire comments like these: