Managed IT Services Sydney

Looking for Managed IT Services in Sydney? You’ve found one of the best Managed IT providers for companies with between 20 and 1,000 team members.

Our team answers the phone quickly, speaks clearly and solves problems… FAST!

We deliver Verified, World-Class levels of customer service. We’re looking forward to serving you.

Here’s why you should consider Computer One for your Managed IT Service in Sydney…

Managed IT Services Sydney. A C1 team member smiles at the camera

Key Features of our Managed IT Services for Sydney

Australian-based Managed IT Services Desk

Our Managed IT Services Desk is located in Australia. You will be speaking to locals, with clear verbal and written communication and no voice delay.

All-inclusive Managed IT Services Sydney

Level 1-3 Managed IT Services Desk plus Backups, Information Security, Emergency response, On-site support, 6am to 10pm coverage and more, all for the one low price.

Fast Problem Fixes

More than 90% of Managed IT Services help requests are resolved at the first level of contact, in the first call or email.

Direct Industry Experience

After two decades, we have probably worked in your industry before. Read our Industry Expertise page for specific examples.

Nationwide Service Delivery

From CBD data centres to mine sites and tropical islands. We deliver the Managed IT Services wherever you need them.

Large Managed IT Services Team

38 full-time team members and a cohort of more than 50 specialists around Sydney, ready to provide the exact support you require.

Internal IT Integration

Already have an IT team? We are skilled at integrating to free your Managed IT staff from frontline support while keeping your user base very happy.

Competitive Price

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

World-class Service is Standard

The benchmark for client satisfaction with Managed IT Services in Sydney is the Net Promoter Score. It’s the same, standardised question no matter where you go: “On a scale from 1-10, how likely would you be to refer our service to colleagues and friends?”

We regularly test and benchmark our NPS against the best Managed IT Services companies in Sydney and the world, and our score rivals and exceeds them every month. Our service levels are truly World-Class.

We’re very proud of our consistent score. It’s how we know we will deliver excellent services.

We provide Managed IT Services Sydney for these brands

Archers Body Corporate Management

If you need an IT partner that you don’t talk to very often (because all your systems just work) I am happy to recommend Computer One.

Colin Archer

Managing Director

SV Partners

I chose Computer One because of all the companies who participated, only they gave us the level of redundancy and resilience I was after. Their solution was the most technically robust of all the vendors and only they picked-up all our requirements. They were also very price competitive.

Nathanael Harris

IT Manager

SV Partners

I put Computer One to the test against four other major providers and thirteen niche technology companies when looking for a long-term managed service partner for our business.

Since their re-appointment Computer One has completed a major migration project, consolidated 8 separate phone system providers into one which has halved our phone bill and continued to manage a helpdesk which allows me to be much more strategic in my work. I am very, very happy with their service.

Nathanael Harris

IT Manager

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