Application and Device Management

Done Right

Simplify your endpoint management 

Managing your organisation’s technology is more challenging than ever with mobile, work-from-home and BYOD multi-device complexity. Our Application and Device Management service simplifies the challenge by centrally handling all your company’s endpoints – from desktop PCs to laptops, tablets, smartphones, and the applications running on them.

We combine modern device management with robust application oversight, ensuring every user has secure, up-to-date tools at their fingertips. The result is stronger security and a consistent experience for your staff no matter where they work or which devices they use. Let us deploy, monitor, and maintain your fleet so you can focus on growing your business.

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Key Features of our Application and Device Management

  • Unified Multi-Platform Support
    We manage all your endpoints – Windows or Mac computers, iOS and Android mobiles, tablets, and more – under one unified system. This means consistent policies and oversight across every device, including easy support for BYOD and remote users.
  • Security & Compliance by Design
    Our service employs a Zero-Trust security model and strict policy enforcement to protect your data. We configure encryption, access controls, and compliance settings on all devices, with capabilities like remote lock or wipe for lost devices to keep your business safe.
  • Zero-Touch Deployment & Onboarding
    Get new team members up and running faster. We use automated enrolment and provisioning to configure devices with the right apps and settings instantly – no manual setup required from your team.
  • Application Management & Patching
    Stay up-to-date effortlessly. We distribute and update your business applications across all devices from a central hub. Patches and upgrades are rolled out promptly, ensuring everyone is using the latest, most secure software versions without disruption.
  • Real-Time Monitoring & Remote Support
    Our Australian-based team keeps a watchful eye on your device fleet’s health. We can remotely troubleshoot and resolve issues on the spot – often before users even notice – minimising downtime and keeping your staff productive.
  • Lifecycle Tracking & Asset Management
    Know exactly what devices you have and where they are. We maintain an inventory of your IT assets, monitor their status, and track location. When a device is misplaced or due for replacement, we’ll assist with secure recovery, retirement and refresh to keep your fleet optimised.
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Why You Should Choose Computer One

We pride ourselves on delivering end-to-end device and application management with a personal touch. As an Australian-owned provider, we understand the local business landscape and offer support from experts who are responsive and proactive communicators.

By collaborating with Computer One, you get a managed service tailored to your needs. We handle as much or as little as suits you – everything from strategy to implementation, monitoring, security tuning, updates, and user support to keep your IT running smoothly. Our security-first mindset and proven processes mean you can trust us with your most critical assets.

In short, we act as an extension of your IT team, improving your operational efficiency and giving you peace of mind that every device and application in your business is in safe hands.

 

Contact Our Application and Device Management Team Today!

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

Application and Device Management FAQs

What is “Application and Device Management”?

It’s a comprehensive managed service that covers both the devices your employees use and the applications they rely on. Essentially, Computer One will configure, secure, and maintain your company’s desktops, laptops, tablets, and smartphones, as well as manage software installation, updates, and access rights on those devices. This ensures all your technology is up-to-date, secure, and aligned with your business needs without you having to handle it in-house.

Why does my organisation need an Application and Device Management service?

Managing multiple devices and software across an organisation can be time-consuming and requires specialised knowledge. A professional service ensures consistent security policies, regular updates, and prompt support for all your endpoints. This leads to reduced downtime, better data protection, and improved productivity. In short, your team can work efficiently on their devices while we take care of keeping everything running smoothly and safely.

Which devices and operating systems can Computer One manage?

Computer One’s service is platform-agnostic. We handle Windows and macOS computers, Android and iOS mobile devices and tablets. Our unified management platform allows us to enforce policies and deploy software across diverse operating systems. Whether your environment is all-PC, a mixed Mac/PC office, or a BYOD mobile fleet, we’ve got you covered under one management umbrella.

Can you manage personal (BYO) devices without invading employee privacy?

Yes. We support Bring Your Own Device scenarios by using modern management techniques like containerisation and work profiles. This means we can secure and control the business data and apps on a personal device without accessing an employee’s personal files or photos. Your staff get the convenience of using their own phone or laptop, and you get the assurance that corporate information on those devices is encrypted, managed and can be wiped if necessary – all while personal data remains private.

How does Computer One’s service improve our data security?

We take a multi-layered security approach. Every managed device is equipped with strong access controls (like PINs/passwords and biometric login enforcement), data encryption, and up-to-date anti-malware tools. We also push regular security patches for operating systems and apps to close vulnerabilities promptly. Additionally, we enforce compliance policies (for example, blocking risky apps or unsafe websites) and can remotely lock or erase a device that is lost or shows signs of compromise. These measures significantly reduce the risk of data breaches or unauthorised access to your sensitive information.

What happens if a device is lost or stolen?

If one of your laptops, tablets or phones goes missing, we can take immediate action. Through our management console, we’re able to locate the device, lock it down, or remotely wipe corporate data from it as needed. This ensures that even if the physical device is gone, your company’s information doesn’t fall into the wrong hands. We’ll also help you provide a replacement device for your employee so they can get back to work with minimal disruption.

Will managed devices slow down or interfere with employee productivity?

Not at all – in fact, the goal is to enhance productivity. Our management tools operate mostly in the background. Employees will still use their devices normally, but with fewer interruptions (since updates and fixes are handled proactively and often remotely at convenient times). They’ll enjoy a consistent setup with the apps and access they need, no matter which device they’re on. And if something does go wrong, our ability to remotely support and troubleshoot means problems get resolved faster, letting your staff stay focused on their work.

Do we need any special infrastructure or IT staff to use this service?

No additional infrastructure is required on your part. Computer One’s Application and Device Management is delivered via cloud-based platforms and our own managed services framework. That means you don’t have to invest in servers or software – we take care of all that in the back end. You also won’t need dedicated in-house specialists for device management; our team acts as your remote IT admin, handling all the setup, monitoring, and maintenance. All you need is an internet connection for your devices, and we’ll handle the rest.

Is this service suitable for small and medium businesses, or only large enterprises?

Our service is scalable and beneficial for organisations of all sizes. Whether you have 20 devices or 2,000, consistent management and security is crucial. In fact, small and medium businesses often see huge value because we save your lean IT team countless hours and help you avoid expensive security incidents. Computer One will tailor the solution to fit your size – you will get enterprise-grade management and protection without needing enterprise-level resources in-house.

What kind of support and oversight does Computer One provide?

Computer One provides comprehensive ongoing support as part of this service. This includes 24/7 monitoring of your endpoints for any alerts or issues, a service desk to assist your users with device or application problems, and regular health reports about your device fleet. We don’t just set up your management platform and leave – we actively maintain it. That means we’re continually optimizing configurations, deploying necessary updates, and ensuring new devices or employees are quickly brought into the fold. Our goal is to give you peace of mind by managing the day-to-day operational details of your devices and apps, with expert support only a phone call away.

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