IT Support for Wholesalers

Healthcare practitioners trust our compliant and comprehensive range of Managed IT Support services.

We focus on three important outcomes for our membership-based clients:

We can be your entire IT department, we can partner with your in-house team to reduce the load, or you can use us to tackle projects like a new video conference room, office wi-fi or a security review.

Choose from a fully managed IT service or a standalone service in:

Computer One - IT Support for Construction and Trades

Why use Computer One for Wholesaler Support?

When we ask that same question, here’s what other wholesalers tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. The underlying reason we get them is that we deliver on our values. We don’t just provide a service that satisfies our service level agreements – our team members go above and beyond because that’s the fundamental value we prize. Team members are acknowledged for their efforts and measured according to how well they deliver on all our values.

Key Features of our IT Support for Wholesalers

  • Australian-based Service Desk
    All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
  • All-inclusive Managed Services
    Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
  • One-stop IT Shop
    Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
  • Fast Resolution
    More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.
  • Nationwide Service Delivery
    We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
  • Large Team
    38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
  • We fit with your internal team
    We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
  • Long-term IT Roadmap
    Once we get to know your organisation we will jointly deliver an IT Roadmap that aligns your IT services with your business plan, for maximum effectiveness and cost-efficiency.
  • Monthly Reporting
    Detailed monthly reports from your Account Manager help you understand your IT at a level you haven’t experienced before.
  • Competitive Pricing
    We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Easy, good advice.

Social Housing Provider

Promptly fixed the issue

Farm Irrigation Suppliers

Very prompt attention

Architectural Firm

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

Good job Jason and Matt

CSG Project Operator

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Issue was found and fixed quickly

Lockyer Valley Grower

Very helpful when one is not completely computer savvy

National Logistics Provider

Quick to diagnose the issue and resolve it

NSW Charity

Good, quick response

Sprinkler System Manufacturers

Fast response, thank you!

Insurance Specialists

Solved issue prompt

International Transport Consultants

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

Support was great and very patient with me. Thankyou

Gym Chain Operator

Professional and patient, solved the issues easily.

NSW Not for Profit

Issues resolved promptly and efficiently and appropriate follow up completed

Alcohol & Drug Support

Quick reply

Institutional-Scale Grower

Great service

Agricultural Group

Fast competent service

Family Office

Thanks for being so responsive and taking the time to understand the issue.

RTO

Great and prompt service

SEQ Private Club

Vinny was so helpful as always.

Capital Equipment Lenders

Because the problem is finally fixed and my day is so much more productive and less stressful. Thank you again.

QLD Law Firm

Jack helped solve the problem quickly.

Infrastructure Advisory Firm

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

I have found the Technical support provided is exceptional

Mortgage Broker

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Quick response, appreciate the assistance.

Safety Education Provider

Thanks for the quick response

Global workforce compliance expert

Instant service

Industrial Gas Supplier

Efficient, willing and competent, great to work with

Recruitment Specialists

Support was good, and quick response

Cloud Software Provider

Good customer focused and well mannered.

Electrical Infrastructure Provider

Quick response - sorted out the problem with VIP user quickly, even when they were set up differently to normal accounts. Well done.

Underground Mining Operators

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Issue was resolved quickly

Multidisciplinary design studio

Very helpful and patient. Very satisfied

SME Accounting Practice

Friendly, knowledgeable and returned message promptly

Engineering Co.

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Professional service. Appreciate it. Cheers

Junior Mining Co.

Michael was very quick to respond and fix my problem

Agricultural Irrigation Systems

My experience with Helpdesk is always great.

National Retailer

Fixed issue quickly.

CSG Project Developer

Good speed and accurate execution

Multinational Employment Compliance Authority

Great service today Christian. Thank you!

Energy Co.

Problem solved - Thanks Tom

Senior Advocacy Organisation

Requested Friday- completed Monday

500+ Staff Agribusiness

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Very patient.

Junior Mining Company

Very helpful and fast response time.

National Beauty Chain

The ticket was resolved in a timely manner which is much appreciated at this time of the year!

Strata Management

Thank you very much Adam. My Monday is now turning into a "happy" Monday.

M&A Lawyers

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

Problem resolved after lots of troubleshooting

Medical Centre

Completed quickly and efficiently

Private Member Organisation

It was fix promptly and very easy to deal with on the phone.

Road Construction Co.

Quick and helpful

International Charity

10 for Alvin

Food Manufacturer

Read More

We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

The Computer One logo with blue background
6 time winner of the
© 2025 Computer One Australia.
arrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram