IT Support for Wholesalers

Healthcare practitioners trust our compliant and comprehensive range of Managed IT Support services.

We focus on three important outcomes for our membership-based clients:

We can be your entire IT department, we can partner with your in-house team to reduce the load, or you can use us to tackle projects like a new video conference room, office wi-fi or a security review.

Choose from a fully managed IT service or a standalone service in:

Computer One - IT Support for Construction and Trades

Why use Computer One for Wholesaler Support?

When we ask that same question, here’s what other wholesalers tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time. The underlying reason we get them is that we deliver on our values. We don’t just provide a service that satisfies our service level agreements – our team members go above and beyond because that’s the fundamental value we prize. Team members are acknowledged for their efforts and measured according to how well they deliver on all our values.

Key Features of our IT Support for Wholesalers

  • Australian-based Service Desk
    All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
  • All-inclusive Managed Services
    Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
  • One-stop IT Shop
    Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
  • Fast Resolution
    More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.
  • Nationwide Service Delivery
    We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
  • Large Team
    38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
  • We fit with your internal team
    We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
  • Long-term IT Roadmap
    Once we get to know your organisation we will jointly deliver an IT Roadmap that aligns your IT services with your business plan, for maximum effectiveness and cost-efficiency.
  • Monthly Reporting
    Detailed monthly reports from your Account Manager help you understand your IT at a level you haven’t experienced before.
  • Competitive Pricing
    We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Fast competent service

Family Office

Very helpful and fast response time.

National Beauty Chain

Your speedy work is much appreciated

Global Asset Managers

Efficient, willing and competent, great to work with

Recruitment Specialists

Fast and efficient service. Problem resolved quickly

Medical Provider

Fixed all issues

Quarrying and Haulage Co.

Good job sharepoint gurus 🙂

Mid‑Tier Gas Producer

Quick and helpful

International Charity

Daniel saved the day and me a huge amount of stress. Problem fixed in no time. Thank you

Mental‑health Support Provider

Technicians were very professional and did their best to resolve the issue rapidly, thank you!

PNG Mine Operator

Fast efficient service

Investment Management

Quick assistance on this one, many thanks,

Global Cargo Operator

Very prompt attention

Architectural Firm

Absolutely effortless and a pleasure to deal with

SEQ Mining Co.

Your team were very prompt and helpful on my issue this morning. Particularly working with my availability of access to the pc.

Commercial Finance Brokers

Fixed issue quickly.

CSG Project Developer

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

It just happened without asking twice.

Cargo Logistics Provider

Excellent response and finalize the issue.

SEQ Construction Firm

Good customer focused and well mannered.

Electrical Infrastructure Provider

Issue is resolved perfectly.

Mining Monitoring Services

Good speed and accurate execution

Multinational Employment Compliance Authority

Issued rectified in a speedy manner.

Body Corporate Manager

Great service

Agricultural Group

Excellent work in resolving my malicious email issue promptly.

International Retail Brand

Jack helped solve the problem quickly.

Infrastructure Advisory Firm

Daniel was excellent

Underwriting Insurers

Problem solved - Thanks Tom

Senior Advocacy Organisation

Great work

Oracle Primavera Specialists

Issue was found and fixed quickly

Lockyer Valley Grower

Quick response, good communication

Transport Analytics Firm

Great service today Christian. Thank you!

Energy Co.

The problem was fixed

Hydraulic Cylinder Manufacturing

Very helpful, easy to understand and fixed the problem quickly. Thankyou

QLD Social Enterprise

Very patient.

Junior Mining Company

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

Thanks for being so responsive and taking the time to understand the issue.

RTO

Support was good, and quick response

Cloud Software Provider

Communication on the work flow from start to finish was exceptional

PNG Gold Mine

Promptly fixed the issue

Farm Irrigation Suppliers

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Very quick and efficient service from Kesh!

NFP Advocacy Organisation

Ihave had an issue with Teams for quite some time and Christian was able to resolve this easily and quickly.

Outsourced Strata Management

Thanks so much for the help troubleshooting, and the quick response. Much appreciated!

Private Health Insurer

Fast and efficient

Transport Planning Consultants

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Tommie was very helpful in resolving the problem in a timely manner

Specialist Medical Clinic

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Good, quick response

Sprinkler System Manufacturers

Solved quickly.

Environmental Services

Matt was a great help, the system is running great

Baking Goods Supply

It was fix promptly and very easy to deal with on the phone.

Road Construction Co.

Knowledgeable and quick to respond to issue - thank you

Mining Workforce Solutions

Ticket completed promptly without error

Insolvency firm

Support was great and very patient with me. Thankyou

Gym Chain Operator

Thank you very much Adam. My Monday is now turning into a "happy" Monday.

M&A Lawyers

Gav is an absolute IT weapon!!

Members Association

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

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We welcome the opportunity to talk to you about your IT Support.

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

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