IT Support for Public Transport

“Stable, efficient, and reliable” is how you want people to describe your public transport services. We can help with that.

“Stable, efficient, and reliable”.  That’s how you want people to describe your public transport services.  It’s the same way we describe our IT support.

When you choose us as an IT Partner, you get a team that has experience in your industry, a service desk that resolves issues fast and a “can do” attitude that is refreshing.

Whether we’re your entire IT department or working alongside your internal team to share some of the load, we think we’ll fit right in.

Let’s a have a conversation about your IT support requirements soon.

Why Computer One?

When we ask that same question, here’s what transport organisations and others tell us:

“Because no matter how many times we call, you are always polite and patient – very professional”

“Very efficient in response and more than happy to help. The team members are really nice and fix all of our enquiry concerns.”

“Enquiries are actioned quite quickly in relation to their urgency and are followed-up to find out if the fix has worked.”

Those are the kind of comments we hear all the time.  The underlying reason we get them is that we deliver on our values.  We don’t just provide a service that satisfies our service level agreements – our team members go above and beyond because that’s the fundamental value we prize. Team members are acknowledged for their efforts and measured according to how well they deliver on all our values.

Key Service of our IT Support for Public Transport

Direct Transport IT Experience

Gold Coast Light Rail, Transport for NSW and Thai Airways are some of the brand name clients we have served in recent years.

Australian-based Service Desk

All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.

All-inclusive Managed Services

Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.

One-stop IT Shop

Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.

Fast Resolution

More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.

Nationwide Service Delivery

We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.

Large Team

38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.

We fit with your internal team

We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.

Competitive Pricing

We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

These clients trust our Managed IT Support for Public Transport.

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We welcome the opportunity to talk to you about your IT Support. 

Please call us on 1300 667 871 or fill in the form below and we’ll be in touch quickly.

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AWARDS

Our Address

Telephone 

1300 667 871 or +61 7 3220 0352

Brisbane Office

Level 5, 488 Queen Street, Brisbane, QLD 4000

Sydney Office

Level 21, 133 Castlereigh Street, Sydney, NSW 2000

Melbourne Office

Level 28, 303 Collins Street, Melbourne, VIC 3000

Our Services

Industry Expertise