IT Support for Construction

We are construction industry specialists.

We know you often need help early in the morning – so we’ve got engineers ready to assist then. They’ll answer your call inside 60 seconds.

We know your team sends large files back and forth – so we manage your network to keep it operating fast.

We know that with multiple site offices, it’s easy for Information Security to fall by the wayside – so we ensure all files are backed-up securely, and regularly tested.

That’s just a few ways in which we know the Construction industry. If Speed and Value are what you’re looking for, we should talk.

Information Security

Application Development

Managed Networks

Business Transformation

Technology Strategy

Cloud Services

Computer One - IT Support for Construction and Trades

Key Features of our IT Support for Construction and Trades

Australian-based Service Desk
All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
All-inclusive Managed Services
Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
Fast Resolution
More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.
Extended hours of service
When you arrive on-site early and find your technology isn’t working, we’ll be ready to take your call. Extended hours of service through the day mean more support for you.
No more “fingers-crossed” at 6am
We support companies like yours all the time. You can rely on the availability of your IT assets – no more hoping that you’ll be able to do your job properly each day.

Network Management
We’ll ensure your on-site teams have fast yet secure and cost-effective networks so they can do their jobs properly. We manage the data carriers, network hardware and software.
Large files aren’t a problem
Your engineers need access to large files without interrupting network access for other users. We have a number of solutions to that issue.
We cater for your mobile workforce
Site Wi-Fi, local phone networks and securing company data on BYOD phones are all par for the course. We’re the go-to partner for mobile computing.
Built in Disaster Preparation
We proactively identify the information risks in your network and business processes and take steps to mitigate against them.
Built in Disaster Preparation
We proactively identify the information risks in your network and business processes and take steps to mitigate against them.

One-stop IT Shop
Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
Nationwide Service Delivery
We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
Large Team
38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
We fit with your internal team
We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
Competitive Pricing
We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Friendly, knowledgeable and returned message promptly

Engineering Co.

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

The problem was fixed

Hydraulic Cylinder Manufacturing

The Issue I was facing was solved by them very efficiently.

Gold Mining Company

Jack helped solve the problem quickly.

Infrastructure Advisory Firm

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

Thanks for being so responsive and taking the time to understand the issue.

RTO

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

License was applied quickly and user did not lose productivity

Project Builders

Thanks for the quick response

Global workforce compliance expert

Vinny was so helpful as always.

Capital Equipment Lenders

Professional and patient, solved the issues easily.

NSW Not for Profit

Promptly fixed the issue

Farm Irrigation Suppliers

A successful outcome of being able to login remotely

ASX Miner

Prompt reply / service

Food Packaging Supply

He was really helpful and took the time to work out the problems

Emerging Mining Company

Fast and efficient service. Problem resolved quickly

Medical Provider

Excellent response and finalize the issue.

SEQ Construction Firm

Solved issue prompt

International Transport Consultants

Thanks Gavin, Chee and team for the quick response on this one!

Mineral Exploration Company

A reasonably timely and friendly response thankyou.

Architect

Technicians were very professional and did their best to resolve the issue rapidly, thank you!

PNG Mine Operator

Easy, good advice.

Social Housing Provider

Problem resolved after lots of troubleshooting

Medical Centre

Actioned straight away and up, running within a few minutes.

SME Finance Specialists

Computer One has always attended to our computer issues in a timely and professional manner

SEQ Body Corp Manager

Prompt action, well done

QLD RTO

Rowell has been very helpful in resolving my issues and a genuine fella to speak to

National Dessert Franchise

Great job

Residential Rehabilitation Service

Thank you, working now.

SEQ Strata Manager

Tommie was very helpful in resolving the problem in a timely manner

Specialist Medical Clinic

Matt was very helpful and personable and was able to get the issue sorted relatively quickly.

Baked Goods Wholesaling

Problem solved - Thanks Tom

Senior Advocacy Organisation

Professional service. Appreciate it. Cheers

Junior Mining Co.

Excellent work in resolving my malicious email issue promptly.

International Retail Brand

Fixed issue quickly.

CSG Project Developer

My experience with Helpdesk is always great.

National Retailer

Ben has helped me out of a very tough situation quickly, and with great people skills.,

Copper Mining

C1 were on to it quickly. Followed the expected protocols and completed and reported follow up checks.

Environmental Impact Group

Issue was found and fixed quickly

Lockyer Valley Grower

Quick response, appreciate the assistance.

Safety Education Provider

Quick response, good communication

Transport Analytics Firm

Worker was patient and helped resolve the issue in a timely manner

Mining Construction Co.

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Very helpful, easy to understand and fixed the problem quickly. Thankyou

QLD Social Enterprise

Thank you for setting up our new computer for our new team member Natalie

Childhood Education

Quick action and assistance to request both online and in person.

Mining Company

Quick and easy

Commercial Flooring Providers

The ticket was resolved in a timely manner which is much appreciated at this time of the year!

Strata Management

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Quick assistance on this one, many thanks,

Global Cargo Operator

Issued rectified in a speedy manner.

Body Corporate Manager

Good Customer service.

Commercial Electrical Contractors

Issue is resolved perfectly.

Mining Monitoring Services

Quick and efficient. !

Workforce Management Specialist

Responded quickly and fixed the problem, thanks

Childcare Centre Group

It was fix promptly and very easy to deal with on the phone.

Road Construction Co.

Fast and efficient

Transport Planning Consultants

Quick response - sorted out the problem with VIP user quickly, even when they were set up differently to normal accounts. Well done.

Underground Mining Operators

Sagar fixed issue very promptly without any issues

Managed IT Services for Construction and Trades

Speed and Value. That’s what we bring to the Construction Industry.