IT Support for Construction

We are construction industry specialists.

We know you often need help early in the morning – so we’ve got engineers ready to assist then. They’ll answer your call inside 60 seconds.

We know your team sends large files back and forth – so we manage your network to keep it operating fast.

We know that with multiple site offices, it’s easy for Information Security to fall by the wayside – so we ensure all files are backed-up securely, and regularly tested.

That’s just a few ways in which we know the Construction industry. If Speed and Value are what you’re looking for, we should talk.

Information Security

Application Development

Managed Networks

Business Transformation

Technology Strategy

Cloud Services

Computer One - IT Support for Construction and Trades

Key Features of our IT Support for Construction and Trades

Australian-based Service Desk
All our team are located in Australia. We speak plainly and get to the heart of your issues fast. You can rely on our clear communication.
All-inclusive Managed Services
Level 1-3 Service Desk, Backup testing and restoration, Emergency response, On-site attendance, Extended Hours of service and more are all included.
Fast Resolution
More than 90% of managed IT service tickets are resolved at the first level of contact, in the first call or email.
Extended hours of service
When you arrive on-site early and find your technology isn’t working, we’ll be ready to take your call. Extended hours of service through the day mean more support for you.
No more “fingers-crossed” at 6am
We support companies like yours all the time. You can rely on the availability of your IT assets – no more hoping that you’ll be able to do your job properly each day.

Network Management
We’ll ensure your on-site teams have fast yet secure and cost-effective networks so they can do their jobs properly. We manage the data carriers, network hardware and software.
Large files aren’t a problem
Your engineers need access to large files without interrupting network access for other users. We have a number of solutions to that issue.
We cater for your mobile workforce
Site Wi-Fi, local phone networks and securing company data on BYOD phones are all par for the course. We’re the go-to partner for mobile computing.
Built in Disaster Preparation
We proactively identify the information risks in your network and business processes and take steps to mitigate against them.
Built in Disaster Preparation
We proactively identify the information risks in your network and business processes and take steps to mitigate against them.

One-stop IT Shop
Managed IT Services, Project Services, Procurement. You can get everything you need in the world of IT from Computer One.
Nationwide Service Delivery
We have boots on the ground where you need them in Brisbane, Sydney and Melbourne. Beyond that, we can visit your remote locations as required.
Large Team
38 full-time staff and a cohort of more than 50 specialists around the country are ready to provide the exact service combination you require.
We fit with your internal team
We are past masters at integrating with internal IT teams, freeing your staff from frontline support so they can concentrate on items of strategic importance.
Competitive Pricing
We regularly test the market on prices and usually place in the 70th percentile on cost. Not the cheapest, but typically the best value (if we do say so ourselves!).

See what our clients have to say

They love our quick response and friendly team.

Professional service. Appreciate it. Cheers

Junior Mining Co.

Vinny was so helpful as always.

Capital Equipment Lenders

Calls are always answered quickly and support is provided with good results.

Equipment Finance Brokerage

Quick reply

Institutional-Scale Grower

Very fast competent help

Private Office

Quick and easy

Commercial Flooring Providers

Thanks to Travis and Mandy for the prompt responses on my computer's problem.

Corporate Restructuring Advisors

Your speedy work is much appreciated

Global Asset Managers

Very helpful and resolved quickly -Amazing 🙂

Housing Support Organisation

Responsive and problem appears to be fixed.

Integrated Energy Operator

Sagar fixed issue very promptly without any issues

Civil & Mining Staffing

Fast and smooth to use email again-best service.

Mine Management

The service is always great and the technical people are human and understand.

Business Equipment Brokers

Technicians were very professional and did their best to resolve the issue rapidly, thank you!

PNG Mine Operator

Good job Jason and Matt

CSG Project Operator

Support was good, and quick response

Cloud Software Provider

I had to call to get assistance as had marked one issue as urgent - but once I made contact it was resolved satisfactorily by Tommie

Heavy Engineering Co.

Michael is great

NFP Counselling Provider

Completed quickly and efficiently

Private Member Organisation

Solved quickly.

Environmental Services

Issue was resolved quickly

Multidisciplinary design studio

Thanks Gavin, Chee and team for the quick response on this one!

Mineral Exploration Company

The Issue I was facing was solved by them very efficiently.

Gold Mining Company

Very patient.

Junior Mining Company

I was happily assisted until the issue was resolved. Thank you.

Civil Contractor

It was fix promptly and very easy to deal with on the phone.

Road Construction Co.

Good advice following listening to the request and finalised in an acceptable time frame.

Global Resource Group

Easy, good advice.

Social Housing Provider

Thank you, working now.

SEQ Strata Manager

I am able to use my laptop freely now 🙂

National Home Furnishing Retailer

Ihave had an issue with Teams for quite some time and Christian was able to resolve this easily and quickly.

Outsourced Strata Management

Great and prompt service

SEQ Private Club

Matt was very helpful and personable and was able to get the issue sorted relatively quickly.

Baked Goods Wholesaling

Great service

Agricultural Group

Fast service

National Skincare Retailer

The problem was resolved, but it took going to Level 2.

Commercial Risk Insurer

Good, quick response

Sprinkler System Manufacturers

Responded quickly and fixed the problem, thanks

Childcare Centre Group

Efficient, willing and competent, great to work with

Recruitment Specialists

Great work

Oracle Primavera Specialists

Fast and quick to response

Global employment compliance specialist

Quick to diagnose the issue and resolve it

NSW Charity

Good speed and accurate execution

Multinational Employment Compliance Authority

Fixed issue quickly.

CSG Project Developer

Solved issue prompt

International Transport Consultants

Quick and efficient. !

Workforce Management Specialist

Because the problem is finally fixed and my day is so much more productive and less stressful. Thank you again.

QLD Law Firm

Love your work and understand you are busy with so many requests. 🙂

International Fund Management Co

No issues, did what was requested and asked me to check that it was working before logging out of my computer

Metal Fabricator

Problem was resolved after a number of phone calls and remote access by IT support.

Forensic Accounting Firm

Jose was friendly, professional and explained what he was doing as he was doing it for my benefit.

Insurance Brokerage

Ben has helped me out of a very tough situation quickly, and with great people skills.,

Copper Mining

The problem was fixed

Hydraulic Cylinder Manufacturing

Quick response, appreciate the assistance.

Safety Education Provider

Chee assisted to get all the network config working at our new branch site, thank you so much!!

Community Health Services

A reasonably timely and friendly response thankyou.

Architect

It just happened without asking twice.

Cargo Logistics Provider

Issue was found and fixed quickly

Lockyer Valley Grower

Got me back up and running, but is still looking into why it happened.

Industrial Engineering firm

Absolutely effortless and a pleasure to deal with

Managed IT Services for Construction and Trades

Speed and Value. That’s what we bring to the Construction Industry.