Cloud Services

We work with the major public cloud platforms, although we lead with Microsoft Azure thanks to the interconnected nature of the Microsoft ecosystem. Our team includes certified Azure experts who can design, manage and support solutions. In addition, we support private cloud deployments in our Australian data centres, and can integrate other cloud services as needed (AWS, Oracle etc). This means you have the flexibility to choose or combine platforms with one experienced provider managing it all.

A public cloud is a service like Azure or AWS where computing resources are offered by a third-party provider over the internet (shared infrastructure used by many customers). A private cloud refers to dedicated computing resources used exclusively by your organisation – this could be hosted on-premises or in a provider’s data centre, but it’s not shared with others. A hybrid cloud is a combination of the two: some workloads run in public cloud while others run in a private cloud or on-premises, with the different environments connected and working together. Hybrid cloud allows you to keep certain sensitive or legacy systems in a private environment while still taking advantage of public cloud for other needs.

Choosing between public, private, or hybrid cloud depends on factors like your data security requirements, budget, compliance needs, and existing infrastructure. We assist you in this decision by conducting a thorough assessment of your business objectives and technical needs. For example, if you have strict data sovereignty or compliance mandates, a private or hybrid cloud might be recommended. If scalability and cost-efficiency are top priorities and your workloads are less regulated, a public cloud solution on Azure or AWS could be ideal. In many cases, a hybrid approach ends up being the best of both worlds – and our experts will design a tailored strategy that aligns with your specific requirements.

Yes. We have the expertise to manage multi-cloud environments, which means your workloads can be spread across more than one cloud platform (for instance, using both Azure and AWS services). We will integrate and orchestrate the different platforms so they function seamlessly together. Our centralised management approach covers monitoring, security, networking and cost optimisation across all your cloud platforms. This way, you can leverage the unique strengths of each provider while relying on us to handle the complexity behind the scenes.

Absolutely – cloud migration is one of our core services. We start by analysing your current IT environment and applications to develop a detailed migration plan. Our team will then assist in moving servers, databases, applications, and data to the cloud platform of your choice (Azure, AWS, or a private cloud) with minimal disruption. We take care of everything from reconfiguring software for the new environment to transferring data securely. Testing is performed along the way to ensure your systems run correctly in the cloud. The result is a smooth transition with near-zero downtime and no unpleasant surprises.

When you partner with Computer One, ongoing support is part of the package. After migration, we provide fully managed cloud services to keep your environment running optimally. This includes 24x7 monitoring and a local Service Desk you can contact whenever needed. We handle routine maintenance (like patching and updates), performance tuning, and quickly respond to any issues or outages. We also continually optimise your setup – for example, adjusting resources to match your workload or implementing new security enhancements. Essentially, we become an extension of your IT team, making sure your cloud investment delivers value continuously, without you having to manage the day-to-day operations yourself.

Security is a top priority in all our cloud services. We implement multi-layered security measures to protect your data and systems. This includes proper network firewall configurations, encryption of data (both in transit and at rest), and strict access controls so only authorised personnel can reach your assets. We also offer advanced security options such as 24x7 threat monitoring, intrusion detection, and regular security audits of your cloud environment. Our team stays up to date with the latest cybersecurity best practices and will ensure your cloud setup meets relevant compliance standards (for example, we can help enforce ASD Essential Eight, ISO 27001, or other frameworks if needed).

That depends on the solution that fits you best, but we always ensure you know where your data resides. If you choose Microsoft Azure or AWS, your data can be hosted in their Australian regions (such as Azure’s Australia East/Southeast or AWS’s Asia Pacific Sydney/Melbourne regions) to meet data sovereignty requirements. If you utilise our private cloud services, your data will reside in secure, Australian-based data centres that we operate or partner with. We understand the importance of data location for compliance and latency, and we will work with you to determine the optimal location for your workloads and backups.

Cloud backup refers to copying your data to off-site cloud storage on a regular basis. For example, we might back up your files, databases, or virtual machine snapshots daily to a secure cloud repository. This ensures you have recent copies of your data available if the originals are accidentally deleted, corrupted, or hit by a ransomware attack. Disaster recovery (DR) is a broader strategy that involves not just data copies, but the ability to restore entire systems and operations in the event of a major outage or disaster. A disaster recovery plan often uses backups, but also includes standby server environments, runbooks for recovery procedures, and regular testing. In practice, backup is one component of disaster recovery. When we provide cloud backup, we ensure your data is safe. When we provide a full disaster recovery service, we ensure that if your primary systems go down (due to anything from hardware failure to natural disaster), you have a secondary environment and a plan to get your business services running again quickly, using the most recent backups and system replicas available.

We understand that cost control is a major concern with cloud deployments. Computer One provides ongoing cost management as part of our managed services. This means we continuously monitor your cloud resource usage and spending. We will right-size your cloud instances (ensuring you’re not paying for oversized or idle servers), schedule resources to shut down during off-hours if appropriate, and take advantage of cost-saving options like reserved instances or savings plans on Azure/AWS when they make sense. Regular reports are provided, and we’ll review them with you to identify any inefficiencies. Our goal is to make sure you’re getting the best performance for the lowest necessary spend. By proactively optimising configurations and cleaning up unused resources, we help prevent bill shock and keep your cloud investment cost-effective over time.