Video Conferencing Rooms

A professionally designed video conferencing room ensures you get clear sound, sharp video, and an easy user experience every time. Unlike an improvised setup, a purpose-built room reduces technical issues (like poor audio or dropped calls) and creates a more engaging meeting environment. It also saves time – meetings start promptly without fiddling with cables or settings. Ultimately, having a reliable video conferencing space boosts productivity and makes a great impression on clients and remote team members.

We offer an end-to-end service for video conferencing rooms. This includes initial consulting and room planning (assessing your space and requirements), recommending and supplying the best-fit equipment (cameras, microphones, displays, speakers, control panels, etc.), and complete installation and configuration. We also handle the integration with your network and software platforms. After the setup is done, we provide training for your users and offer ongoing support and maintenance to ensure everything continues to run smoothly.

Yes. Our solutions are designed to integrate with your existing infrastructure whenever possible. If you already use platforms like Microsoft Teams, Zoom, or others, we will build the room solution around that platform so it works seamlessly. Likewise, if you have some existing hardware (such as screens or cameras that are up to standard), we can assess and integrate them into the new system to maximise your previous investments. Our goal is to enhance what you have and fill any gaps with the right new technology.

No – we are vendor agnostic. Being vendor agnostic means we are not reselling a particular brand as the only option. Instead, we work with all the leading manufacturers of video conferencing equipment and choose the components that best fit your needs and budget. Whether it’s Cisco, Poly/Polycom, Logitech, Yealink, Microsoft Surface Hub, or any other brand, we will recommend what’s best for you. This approach ensures you get a tailored solution rather than a one-size-fits-all package.

The timeline can vary based on the complexity of the project, but a typical video conferencing room setup (from planning to go-live) will take a few weeks. In the first phase, we’ll discuss your needs and survey the room (this might take a few days including design approval). Once equipment is procured, the installation itself usually takes a day or two for a standard meeting room. More complex setups (like custom boardrooms with integrated furniture or multiple rooms at once) might take longer.

We always provide a project schedule upfront, so you know what to expect. Our team works efficiently to get you up and running as soon as possible, without rushing the important testing phase to ensure quality.

Absolutely. User adoption is a key part of our service. After installation, we conduct on-site or virtual training sessions to show your team how to use the new video conferencing system. We walk through how to start or join meetings, share content, adjust camera views, and use any special features of your setup. We will also leave behind quick-start guides. Our aim is that everyone, even non-technical staff, feels comfortable and confident using the room from day one. And if questions arise later, our support team is just a phone call away.

We stand by our solutions with comprehensive ongoing support. After your video conferencing room is up and running, you can contact us anytime if you encounter an issue or have a question. We offer managed service plans that include regular check-ups – for example, updating software/firmware on the conferencing equipment, checking audio and video quality, and replacing any faulty components if needed. We also use remote monitoring tools to keep an eye on system health; often, we can address potential problems proactively before you even notice them.

In short, we do not just install and walk away – we are here to ensure your investment continues to deliver value.

Yes, our services scale to your needs. If you have multiple conference rooms – whether in one office or across several cities – we can plan a standardised solution that fits each space while keeping the user experience consistent. During the planning phase, we will discuss a rollout strategy for multiple rooms to ensure minimal disruption to your operations. We have experience managing multi-site projects, and we can coordinate installation and support across different locations. Your teams will benefit from a unified video conferencing experience no matter which office they’re in, and central IT will find it easier to manage as well.

Security is a top priority in all our solutions. We ensure that the video conferencing platforms and hardware we deploy use enterprise-grade security measures – this includes encryption of audio/video streams, secure authentication for meeting access, and regular software updates to patch any vulnerabilities. If you are using a platform like Teams or Zoom, we will help configure it according to best practices (for example, using waiting rooms or passcodes for meetings if appropriate).

Additionally, our network integration considers your IT security policies, ensuring that the conferencing equipment is set up on the network in a safe manner (like on a separate VLAN if required). With Computer One, you get the benefit of our broader IT security expertise combined with our AV knowledge, giving you a conferencing solution that is both easy to use and secure against threats.

We design video conferencing rooms with future needs in mind. If your organisation grows or if you need to support new technologies down the track, the infrastructure we put in place will be ready to adapt.

For instance, we often choose scalable components – you can add extra microphones for a larger boardroom table, or integrate a new device like a document camera without overhauling the whole system. We also keep you informed about emerging video conferencing trends (such as improved cameras, smarter whiteboards, etc.). When you are ready to upgrade, we will make it a smooth process by leveraging the foundation that’s already there.

Our ongoing relationship means we understand your setup intimately, so any enhancements or expansions can be done efficiently. Flexibility and scalability are built into our solutions from day one.