Business communication should be simple. We design and deliver meeting rooms, phones and secure channels that work every time. Our team handles specification, procurement, build and support, so you get a dependable result with fewer moving parts. Your people can meet, call, share files and move on with their day.
Under one partner, you gain voice, video and messaging across Microsoft Teams and other leading vendors, plus strict controls that keep information where it belongs. We provide call‑centre features on demand, secure file sharing with permissions, and data loss prevention that blocks mistakes before they leave your network, every single day.
Computer One brings engineering discipline and plain language to communication projects. We specify, procure, install and support the platforms your people use every day, with clear outcome ownership from first scoping to ongoing managed services.
Our team works across Microsoft Teams and other leading brands and voice carriers, so you are not tied to a single vendor. We apply sensible security controls at the same time – secure messaging, data loss prevention and governance that suits your industry – so collaboration is simple and compliant. If you want an experienced partner that can deliver in tight timeframes and at scale, consider Computer One.
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These room systems aim for the same outcome, but each is optimised for its parent platform’s scheduling, controls and licensing. Microsoft Teams Rooms excel when your workforce already lives in Microsoft 365, while Zoom Rooms can suit video-first organisations that use Zoom Phone or Zoom webinars. Webex Rooms pair well where Cisco endpoints and calling are standard. Mixed estates are common; certified hardware can be configured for one-touch join across platforms. Selection should be driven by user workflow, room types, support model and total cost of ownership over three to five years.
In many cases, yes. Gateways and SBCs can bridge older SIP trunks and supported handsets into modern platforms while you stage the migration. We recommend a lifecycle assessment to identify devices that are out of support or cannot receive firmware updates. Where handsets remain, features such as hot-desking, sidecars and headsets can be preserved or improved. Savings are often found by reducing handset density as softphone adoption grows. We plan change management so teams stay productive throughout the transition.
We implement secure sharing with time-limited links, watermarking and view-only controls so recipients cannot download or forward without permission. External collaboration can be restricted to approved domains and enforced with guest reviews. Content is scanned for sensitive terms and identifiers before it leaves your environment. Detailed logging gives your compliance team visibility of who accessed which files and when. These controls reduce accidental exposure while keeping collaboration smooth for clients and partners.
DLP inspects content and user actions against policies, then warns, blocks or encrypts as needed. It can prevent copying sensitive data to USB devices, pasting between unmanaged apps, uploading to unsanctioned cloud storage or emailing restricted information externally. Policies can look for patterns such as credit-card numbers, health identifiers and project codes. User coaching messages explain why an action was stopped and how to proceed safely. Reporting highlights trends so you can tune rules without disrupting legitimate work.
Call queues, IVR, skills-based routing and wallboards can be delivered natively or via certified CCaaS platforms that integrate presence and directory. Agents can operate within their collaboration client while supervisors view live and historical metrics. Compliance recording, sentiment analysis and quality management can be added without forcing agents to switch tools. Integration with CRM and ticketing systems reduces handling time and improves reporting. We select the model that meets your service levels and staffing model.
Quality depends on end-to-end design: QoS markings, VLANs, clean Wi-Fi design, and adequate PoE for room gear. We assess internet and WAN capacity with headroom for peak meeting density and upstream video. SD-WAN can help prioritise real-time traffic and fail over without dropped calls. Jitter, latency and packet loss are baselined and monitored, not just bandwidth. The goal is predictable performance across offices, home users and mobile workers.
We begin with discovery of meeting styles, room inventory and acoustic conditions. Standardised room blueprints keep experiences consistent while allowing for space sizes and specialties such as training or town-halls. Certified cameras, microphones and controllers are selected for coverage and ease of use. We project-manage cabling, furniture interfaces, signage and commissioning, then train your champions. Remote monitoring and managed support keep rooms available and ready every morning.
Retention labels, legal hold and eDiscovery can be configured so records policy applies across chat, meetings and files. Conditional Access and multifactor authentication protect entry points, while device compliance keeps unmanaged endpoints from storing sensitive data. Encryption at rest and in transit is enforced by platform, with options for customer-managed keys where needed. Audit trails are preserved for investigations and regulatory reporting. We align configurations to your standards and industry obligations.
We track call quality, room utilisation, adoption and ticket trends to show outcomes, not just uptime. Dashboards highlight problem locations or devices, so we can act before users notice issues. Service reviews cover incidents, changes and continuous improvement items. Training is refreshed as features evolve, keeping meeting etiquette and security practices current. Your team gets a clear roadmap for optimisation and planned refresh cycles.
