We’re a complete ICT Solutions Company

We’re the kind of company that keeps businesses like yours humming along smoothly. We can take your IT environment and change it from a common source of frustration around your office to something that isn’t spoken about very often, because it just works.

From risk assessment and advice in waterfront office towers to hands-on activity in the remote jungles of PNG, we add value to any engagement.

Here’s a (very) short list of our services:

 

Mid-Size, Nimble Team

We’re based in Brisbane, but we have clients across around the country and internationally. They use us because they trust our commitment to resolving their IT issues quickly and delivering projects on-time, on-budget, every time.

We have multiple Level 1, 2 and 3 support teams, complemented by specialists in each of the services areas we listed above. Besides our direct employees we have a trusted contractor network of more than 50 experts we draw on when we need to, to ensure that for every project we offer a superior solution.

That means that for every engagement we can create the best possible team of experts to address your needs, no matter what part of the IT spectrum we’re working in.

What we’re really good at

We’re really good at having the answer to any IT or Communication problem. No matter the issue or the challenge, we can provide a solution that meets your needs and exceeds your expectations.

We can offer solutions in any of these areas:

  • Remote Service Desk
  • On-site Assistance
  • Hosted Infrastructure
  • Detailed Security Assessments
  • Office 365 Migrations
  • Data Centre Migrations
  • VoIP Systems
  • Network Speed Improvement
  • Secure, Reliable Back-up Services
  • High Availability Networks
  • Public Cloud Management
  • Fast Disaster Recovery
  • Data Loss Prevention
  • Passive or Aggressive Takeovers
  • Mobile Device Management
  • Hardware Procurement
  • Software Updates / Patches
  • Software License Management
  • Managed Wide Area Networks
  • IT Roadmaps – Strategic Advisory

We offer a performance guarantee on every service

We’re the only IT Service company that’s prepared to offer a genuine performance guarantee on every service we provide. To us, it’s part and parcel of having a team that can successfully tackle any IT challenge – why wouldn’t we back our ability and put some skin in the game?

It’s a genuine guarantee. We have paid out on it once in the past and it hurt! But that only serves to reinforce the fact that it’s genuine and that we take our service levels very seriously.

Our entire team is located in Australia. We don’t offshore our help-desk functionality and leave you stranded once you’ve signed on the bottom line.

We’re very experienced across many industries. You can read about some of our successful past projects in the Industry Expertise section.