7 IT Trend Predictions for the Next 3 Years

We’ve just seen how effective opinion polling in Australia is – the election predictions were completely wrong. So, what better time than now to state with some confidence that Computer One can see the future?  We’ll look back in on these in 2022 to see how close to (or how far off) the mark we […]

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Considering a Net Promoter Score programme? Here’s our experience

It’s a no-brainer to say that asking your clients for feedback is a good idea.  But there’s a difference between an occasional survey and automating a constant connection with everyone you deal with. The first scenario results in sporadic improvements.  You might catch-on to a budding issue before it costs you a client… but you […]

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What kind of relationship should you have with your Managed IT provider (and how can you improve yours)?

What does a good relationship with your Managed IT provider look like? We examined our best client relationships and found these common attributes. Does your current IT relationship look like this or something else entirely? IT is “owned”. No provider is perfect. But the mark of a good provider is being able to admit that […]

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